You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: Jasmineroxanne
Jasmineroxanne Author
User level: Level 1
4 points

I can't download free apps from the App Store

Hi..I don see any unpaid payment at history...but I still can’t download any apps free..


[Re-Titled by Moderator]

iPad Air, 12

Posted on May 27, 2023 9:55 PM

Reply
Question marked as Top-ranking reply
User profile for user: Urquhart1244
Urquhart1244
Community+ 2024
User level: Level 10
143,112 points

Posted on May 28, 2023 8:19 AM

  1. Free apps that feature in-app purchases may still require a valid payment method.
  2. If something is marked as needing attention about your Apple ID account (including password issues), then Store access might be blocked until that is solved. Contact Apple Support if it isn’t clear how to proceed.
View in context

Similar questions

3 replies
Question marked as Top-ranking reply
User profile for user: Urquhart1244
Urquhart1244
Community+ 2024
User level: Level 10
143,112 points

May 28, 2023 8:19 AM in response to Jasmineroxanne

  1. Free apps that feature in-app purchases may still require a valid payment method.
  2. If something is marked as needing attention about your Apple ID account (including password issues), then Store access might be blocked until that is solved. Contact Apple Support if it isn’t clear how to proceed.
Reply

I can't download free apps from the App Store

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up