I have been a monthly subscriber to Apple TV for over a year. All payments are current. When I attempt to connect via Xfinity or on my IMac, I cannot connect with normal sign in. I can only select "Free Trial". There is no place to log in.

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I have been a monthly subscriber to Apple TV for over a year. All payments are current. When I attempt to connect via Xfinity or on my IMac, I cannot connect with normal sign in. I can only select "Free Trial". There is no place to log in.

MacBook Pro 13″, macOS 10.13

Posted on Jan 18, 2023 1:22 PM

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Answer 1

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Urquhart1244

Community+ 2024

Level 10

140,660 points

Jan 19, 2023 3:51 AM in response to mgetzathillco

There is no place to log in.

Please log in to the Apple TV+ app on your third party streaming device, through the in-app Settings (sprockets wheel icon), using the Apple ID account that has the Apple TV+ subscription.

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I have been a monthly subscriber to Apple TV for over a year. All payments are current. When I attempt to connect via Xfinity or on my IMac, I cannot connect with normal sign in. I can only select "Free Trial". There is no place to log in.

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