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Touch ID not available

Hi, I'm running Ventura 13.1 on a Mac Studio Ultra and as of today, Touch ID isn't available in the System Prefs. I also have a keyboard with Touch ID.


How do I get it to work again?


Thanks!


Mac Studio

Posted on Jan 18, 2023 2:23 PM

Reply
7 replies

Jan 18, 2023 2:57 PM in response to Imagine

Imagine wrote:

Hi, I'm running Ventura 13.1 on a Mac Studio Ultra and as of today, Touch ID isn't available in the System Prefs. I also have a keyboard with Touch ID.

How do I get it to work again?


Are you saying nothing is showing in Preferences...if you search for Touch ID(?)


Are you saying TouchId worked as expected before you update to Ventura 13.1 ?


Can you verify you have TouchID keyboard: Magic Keyboard with Touch ID for Mac models with Apple silicon






Can you connect the keyboard with a charging cord and compare your results...(?)



If no resolve try SafeBoot How to use safe mode on your Mac - Apple Support to sort anomalies.






Touch ID not available

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