You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Zoom wants me to install and upgrade. I try but it fails every time. Error 10002.

Is it my computer?

Is it. bug in the Zoom update?

It's bugging me.

MacBook Pro 16″, macOS 13.1

Posted on Jan 18, 2023 3:56 PM

Top-ranking reply

James Brickley

Level 5

5,068 points

Posted on Jan 19, 2023 6:12 AM

It's possible you are further out of date than expected by the code in the self-update tool. Go to https://zoom.us/download and re-download Zoom and install over the top of your existing version. That should work.

View in context

Zoom wants me to install and upgrade. I try but it fails every time. Error 10002.

Similar questions