need help pairing my new airtag

I am trying to pair my air tag and I follow the instructions and it comes up with it I hit connect but It doesn’t give me an option to pick a name for my AirTag it pops up with a cloud and sends me to settings

Posted on Jan 18, 2023 10:27 PM

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Question marked as Top-ranking reply

Posted on Jan 21, 2023 9:14 AM

Hello sara_n_sara,


Welcome to Apple Support Communities. It sounds like one or more of your required settings may not be set up correctly. Check to make sure that the requirements from the article you recently reviewed, Set up your AirTag using your iPhone, iPad, or iPod touch are correct.


"What you need 

  • An iPhone, iPad, or iPod touch with iOS 14.5 or iPadOS 14.5 or later and two-factor authentication turned on
  • Find My turned on.
  • Bluetooth turned on.
  • A strong Wi-Fi or cellular connection.
  • Location Services turned on: Go to Settings > Privacy > Location Services.
  • To be able to use Precision Finding and to see the most accurate location for your AirTag, turn on Location Access for Find My. Go to Settings > Privacy > Location Services, then scroll down and tap Find My. Check While Using the App or While Using the App or Widgets. Then turn on Precise Location."


All the best.



1 reply
Question marked as Top-ranking reply

Jan 21, 2023 9:14 AM in response to sara_n_sara

Hello sara_n_sara,


Welcome to Apple Support Communities. It sounds like one or more of your required settings may not be set up correctly. Check to make sure that the requirements from the article you recently reviewed, Set up your AirTag using your iPhone, iPad, or iPod touch are correct.


"What you need 

  • An iPhone, iPad, or iPod touch with iOS 14.5 or iPadOS 14.5 or later and two-factor authentication turned on
  • Find My turned on.
  • Bluetooth turned on.
  • A strong Wi-Fi or cellular connection.
  • Location Services turned on: Go to Settings > Privacy > Location Services.
  • To be able to use Precision Finding and to see the most accurate location for your AirTag, turn on Location Access for Find My. Go to Settings > Privacy > Location Services, then scroll down and tap Find My. Check While Using the App or While Using the App or Widgets. Then turn on Precise Location."


All the best.



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need help pairing my new airtag

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