AirPods 3rd gen microphone not working

Microphone is not working

I want to repair but servise center need invoice but i dont have i need invoice


[Re-Titled by Moderator]

Posted on Jan 19, 2023 2:31 AM

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Question marked as Top-ranking reply

Posted on Jan 21, 2023 1:16 PM

Hello Rehanazhar535,


Thank you for reaching out in Apple Support Communities. If you purchased the AirPods through Apple, you can visit this website here and obtain a copy of the invoice: Order Status - Apple


Now if it was purchased through a retailer that is not Apple, we suggest contacting them to obtain a copy of the invoice.


Also, we recommend to clean the microphone on your AirPods. If there's debris on the microphone it may cause users to not hear you. Here's how to properly clean the microphone:


∙ Clean the microphone and speaker meshes gently with a dry cotton swab. Remove any debris from the meshes with a clean, dry, soft-bristled brush.

That information is outlined here and can help: How to clean your AirPods, AirPods Pro, AirPods Max, and EarPods - Apple Support


Kind regards.

1 reply
Question marked as Top-ranking reply

Jan 21, 2023 1:16 PM in response to Rehanazhar535

Hello Rehanazhar535,


Thank you for reaching out in Apple Support Communities. If you purchased the AirPods through Apple, you can visit this website here and obtain a copy of the invoice: Order Status - Apple


Now if it was purchased through a retailer that is not Apple, we suggest contacting them to obtain a copy of the invoice.


Also, we recommend to clean the microphone on your AirPods. If there's debris on the microphone it may cause users to not hear you. Here's how to properly clean the microphone:


∙ Clean the microphone and speaker meshes gently with a dry cotton swab. Remove any debris from the meshes with a clean, dry, soft-bristled brush.

That information is outlined here and can help: How to clean your AirPods, AirPods Pro, AirPods Max, and EarPods - Apple Support


Kind regards.

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AirPods 3rd gen microphone not working

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