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Order Refund

I canceled an order on the apple store, my Apple ID balance was charged, but the balance wasn't returned to my account. Will my balance be restored to the funds I had before the cancelled purchase?


Additionally, and the reason I canceled, Because I had the wrong address selected for the order, I just want to know around how long will the refund amount will take to show up from my apple balance.

Posted on Jan 19, 2023 3:21 AM

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Question marked as Top-ranking reply

Posted on Jan 19, 2023 3:54 AM

A refund will be made to the payment method used to make the purchase, and can take up to 30 days, depending on the method used. Please see https://support.apple.com/HT210904


The delay, particularly with credit cards, is down to the card company, not Apple, and is experienced with other sellers' refunds.


3 replies
Question marked as Top-ranking reply

Jan 19, 2023 3:54 AM in response to adamshifaumoosa

A refund will be made to the payment method used to make the purchase, and can take up to 30 days, depending on the method used. Please see https://support.apple.com/HT210904


The delay, particularly with credit cards, is down to the card company, not Apple, and is experienced with other sellers' refunds.


Order Refund

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