Media remote UI problem
i have four or five empty media remote UI appearing on my lockscreen even though im only using YouTube music and it also shows a duplicated version of you tube music, is this a bug? how can i fix it help
User profile for user:
Gena_D
User level:
Community Specialist
Hello Gagan6495,
Let's start off by restarting your iPhone which might help with this unexpected behavior: Restart your iPhone - Apple Support.
- "Press and hold either volume button and the side button until the power-off slider appears.
- Drag the slider, then wait 30 seconds for your device to turn off. If your device is frozen or unresponsive, force restart your device.
- To turn your device back on, press and hold the side button (on the right side of your iPhone) until you see the Apple logo."
In addition, closing the apps that might be causing this may help, like any video streaming services or other media apps: Close an app on your iPhone or iPod touch - Apple Support.
- "From the Home Screen, swipe up from the bottom of the screen and pause in the middle of the screen.
- Swipe right or left to find the app that you want to close.
- Swipe up on the app's preview to close the app."
Let us know if we can help with anything else at all or if this doesn't settle your issue so we can look into this further with you. Thanks and have a fabulous day!