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iPhone showing two numbers when calling after last update

Hi,


i just did update of 16.2, after updating the phone, if someone is ringing me, two numbers are coming together even if the other number did not call me


[Re-Titled by Moderator]

iPhone 12

Posted on Jan 19, 2023 7:02 PM

Reply
1 reply

Jan 22, 2023 4:37 PM in response to Vinay1111

Hello Vinay1111,


Welcome to Apple Support Communities. 


We understand that since updating your iPhone, you have noticed when receiving phone calls that two numbers show.


Please use the steps here to restart your iPhone: Restart your iPhone - Apple Support

"How to restart your iPhone X, 11, 12, 13, or later

  1. Press and hold either volume button and the side button until the power-off slider appears
  2. Drag the slider, then wait 30 seconds for your device to turn off. If your device is frozen or unresponsive, force restart your device.
  3. To turn your device back on, press and hold the side button (on the right side of your iPhone) until you see the Apple logo."


If no resolution, please use the steps here to delete call history: View and delete the call history on your iPhone - Apple Support

"How to delete call history

  1. Open the Phone app, then tap Recents to view a list of recent calls
  2. Tap Edit.
  3. Delete your entire call history or a specific call. To clear all history, tap Clear, then tap Clear All Recents. To clear a single call, tap the Delete button , then tap Delete.

You can also delete specific calls by swiping left on the call and tapping Delete.

To keep call history up to date across all devices, turn on iCloud Drive.

You need iOS 13 or later to delete your call history."


These steps may resolve this.


Let us know if you have further questions.


Take care.

iPhone showing two numbers when calling after last update

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