Viber activation code (nothing received)

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Viber activation code (nothing received)

Recently I switched to a new phone. I tried to open Viber and register as the several times I did on other devices. I didn’t receive any code and any call. It says that it is a malfunction with the system. I tried to install and uninstall the app 5 times. Nothing changed. I checked my number and it’s correct. Also, I can receive messages from other, even Whatsup and Facebook with the activation codes. Is there something with my phone number? I didn’t spam anybody and my phone is not jailbreak. Do you have some advices for me?

iPhone 12 Pro, iOS 14

Posted on Jan 20, 2023 8:12 AM

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Answer 1

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Chris_V89

Community Specialist

Jan 22, 2023 4:27 PM in response to Sasha-Thecloudgirl

Hey there Sasha-Thecloudgirl,

Thanks for reaching out to the Apple Support Communities.

Based on the information you've provided, steps you've gone through, and since you're able to receive verification codes to your phone number from other apps, the best option would be to reach out to Viber's support directly.

For help with reaching out to the app developers, check out this link here: How to contact an app developer - Apple Support

Contact the developer of an iOS, iPadOS, or watchOS app

1. Open the App Store on your iPhone or iPad.

2. Search for the app, then tap it. If you can't find it, tap the account button or your photo at the top of the screen, tap Purchased, tap "Not on this [device]," then tap the app.

3. The app's product page appears. Scroll to the Ratings & Reviews section, then tap App Support. If you don't see App Support, make sure that you're signed in with the correct Apple ID.

You can also try reaching out to them directly from this next link here: Viber Support

We hope that's able to help.

Take care!

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Viber activation code (nothing received)

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