Apple ID & App store & Itunes

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Apple ID & App store & Itunes

It says that my apple id has been disabled from app store and itunes, I have no idea why. So I reached out by mail. It said that the response will be within 48 hours, but it has been a lot more than that. I ended up sending three mails so far. I decided to check my Case ID but when I entered all three IDs, none of them worked. It all said the Case IDs didn't exist, while I still have the mails with the IDs on it infront of me. It have been looking for solutions for a while now, can someone help?

iPad Pro, iPadOS 16

Posted on Jan 20, 2023 8:54 AM

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Answer 1

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Limnos

Level 10

426,899 points

Jan 20, 2023 9:15 AM in response to Emmy_02

If you see a message saying "Your account has been disabled in the App Store and iTunes" or "You cannot login because your account has been locked", you must contact Apple for help. This is not something you can fix yourself. Apple provides this contact link for this specific issue --> Apple Support .

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The above is based on the support article: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support

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Apple ID & App store & Itunes

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