Apple ID disabled

All of a sudden, my Apple ID got disabled in the AppStore and iTunes. I’ve only made one purchase, that is of procreate that was successful. The only “App related” change I had made was that I had downloaded genshin impact to give it a try and then deleted it (without making any in-app purchases) after a few days. Idk why this happened and nothing seems to be working (I tried resetting my password 2 times since and nothing has worked). PLEASE HELP! Also, since I am under 18, the gmail id I’ve used has strict policies so I haven’t done anything “suspicious” either. Someone please explain!!!!

iPad Pro, iPadOS 17

Posted on Dec 10, 2023 4:39 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 10, 2023 4:52 AM

Hello ~ Go ahead an contact support as this is Apple’s way to let you know that there may be an issue with your account.


If you see a message that says 'Your account has been disabled in the App Store and iTunes'


Contact through link or by going to lower left and click on Support or…


Contact Apple for support and service


Also…


If your Apple ID is locked or disabled


~Katana-San~

1 reply
Question marked as Top-ranking reply

Dec 10, 2023 4:52 AM in response to muskan281

Hello ~ Go ahead an contact support as this is Apple’s way to let you know that there may be an issue with your account.


If you see a message that says 'Your account has been disabled in the App Store and iTunes'


Contact through link or by going to lower left and click on Support or…


Contact Apple for support and service


Also…


If your Apple ID is locked or disabled


~Katana-San~

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Apple ID disabled

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