You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: Vicky_lynn23
Vicky_lynn23 Author
User level: Level 1
4 points

I’m trying to update my phone but it says it’s paused why?

im trying to update my phone but it says it’s paused why?


iPhone 13 Pro

Posted on Jan 20, 2023 9:02 AM

Reply
Question marked as Top-ranking reply
User profile for user: sberman
sberman
User level: Level 10
268,257 points

Posted on Jan 20, 2023 1:48 PM

There are many possible reasons. Here are a few:

  • You are not connected to Wi-Fi
  • You are using Low Power Mode
  • Your battery is not well charged
  • You have exhausted iPhone memory
  • You are using VPN on your Wi-Fi


See this article.

If your iPhone or iPad won't update - Apple Support


View in context

Similar questions

1 reply

I’m trying to update my phone but it says it’s paused why?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up