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Locked out of MacBook air

I got an update to my system after installing it which required a shut down I got back into the system, but when I shut down the next time it would not accept my password. I did not change nor forget it. After numerous try’s with spaced intervals it locked me out. I don’t have a recovery key that it is asking for.


MacBook Air 13″, macOS 12.0

Posted on Jan 20, 2023 12:32 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 21, 2023 7:04 PM

Hi PSY201,

Welcome to the Apple (user-to-user) Community.


Re: "it would not accept my password"


If you forgot your Mac login password, or password is not recognised:

https://support.apple.com/en-us/HT202860


If you can't reset your Mac login password

https://support.apple.com/en-au/HT212190

____________________________________________________________________


Re " it locked me out. I don’t have a recovery key that it is asking for "


In the discussion thread linked below:

Do you have to generate a new recovery ke… - Apple Community

SravanKrA answered:

"If you lost your Recovery Key

As long as you remember your Apple ID password and still have access to one of your trusted devices, you can sign in and create a new Recovery Key.

    1. Go to your Apple ID account page.
    2. Sign in with your password and trusted device.
    3. In the Security section, click Edit > Replace Lost Key.


Keep your new Recovery Key in a safe place. Your old Recovery Key won't work anymore and you can't use it to reset your password or access your account".

_________________________________________


Apple Support's articles (links below):

How to generate a recovery key - Apple Support


Or

You might want to learn more about using account recovery instead of a recovery key: How to use account recovery when you can’t reset your Apple ID password – Apple Support


All the best :-)

1 reply
Question marked as Top-ranking reply

Jan 21, 2023 7:04 PM in response to PSY201

Hi PSY201,

Welcome to the Apple (user-to-user) Community.


Re: "it would not accept my password"


If you forgot your Mac login password, or password is not recognised:

https://support.apple.com/en-us/HT202860


If you can't reset your Mac login password

https://support.apple.com/en-au/HT212190

____________________________________________________________________


Re " it locked me out. I don’t have a recovery key that it is asking for "


In the discussion thread linked below:

Do you have to generate a new recovery ke… - Apple Community

SravanKrA answered:

"If you lost your Recovery Key

As long as you remember your Apple ID password and still have access to one of your trusted devices, you can sign in and create a new Recovery Key.

    1. Go to your Apple ID account page.
    2. Sign in with your password and trusted device.
    3. In the Security section, click Edit > Replace Lost Key.


Keep your new Recovery Key in a safe place. Your old Recovery Key won't work anymore and you can't use it to reset your password or access your account".

_________________________________________


Apple Support's articles (links below):

How to generate a recovery key - Apple Support


Or

You might want to learn more about using account recovery instead of a recovery key: How to use account recovery when you can’t reset your Apple ID password – Apple Support


All the best :-)

Locked out of MacBook air

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