Question regarding lists on phone app

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Level 1

4 points

Question regarding lists on phone app

when I open the phone app, there is a left arrow button called lists. When I push that a page comes up that shows “all contacts”, “all gmail” and “all iphone”. When I create a new contract from a recent phone call it only goes into “alll contacts”.

however, when I sync my Deja office program, that grabs contact info that is in the “all iPhone “ list. Is there a way to when I add a contact for it to populate the “all iphone” list? Why are there 2 different ones. I want all my contacts to be on my iPhone.

please help

iPhone 13

Posted on Jan 20, 2023 2:30 PM

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Answer 1

Best reply

sberman

Level 10

264,291 points

Jan 20, 2023 3:13 PM in response to Bobbyg8

First of all, you left out an important detail.

”When I open the Phone app” … and choose the “Contacts” tab at the bottom …

Next, let’s consider where your Contacts are housed. This is governed at Settings > Contacts > Accounts.

Clearly you use gmail as a place to house your Contacts. Why don’t you ensure that’s the only place? Be certain all your current Contacts are housed there, and there are no other accounts listed in that Settings area with any access to Contacts.

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Answer 2

sberman

Level 10

264,291 points

Jan 20, 2023 4:17 PM in response to Bobbyg8

Bobbyg8 wrote:

I do have iCloud listed, but I have no idea if there are contacts there.

Press the iCloud row (that states “Calendars and 8 more…”. Then press “iCloud”. Finally press “Show All” under Apps Using iCloud. See if Contacts are “on”.

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