iPhone 13 on t mobile is not getting text verification codes needed for I’d on website. They come from a toll free 833 number. T mobile sees the message but it will not show up on the iPhone. So it must be a settings. There are lots of blocked number that I did not manually add.
iPhone 13, iOS 16
Thanks for reaching out almanna545,
It sounds like you might have a number blocked that you need to receive a message from. We can help.
You can check out these steps to Block phone numbers, contacts, and emails on your iPhone or iPad:
Manage your blocked phone numbers, contacts, and emails
To see the phone numbers, contacts, and email addresses that you've blocked from Phone, FaceTime, Messages, or Mail:
Phone
Go to Settings > Phone and tap Blocked Contacts to see the list.
Hope that helps.
Take care.
Thanks for reaching out almanna545,
It sounds like you might have a number blocked that you need to receive a message from. We can help.
You can check out these steps to Block phone numbers, contacts, and emails on your iPhone or iPad:
Manage your blocked phone numbers, contacts, and emails
To see the phone numbers, contacts, and email addresses that you've blocked from Phone, FaceTime, Messages, or Mail:
Phone
Go to Settings > Phone and tap Blocked Contacts to see the list.
Hope that helps.
Take care.
thanks but that was the first stop.
the problem is more complicated this is a verification code from a foreign bank they send using 3rd party toll free numbers beginning with 1 833. the rest of the 10 digit long code changes. It is not Always the same .
I believe the problem, after trouble shooting with t mobile, is their "code of conduct" that blocks certain commercial texts using their term"grey lines". I have had numerous support calls and gone through all kinds of steps. NOTHING CHANGES still locked out of our bank account. T mobile support could SEE THE TEXT on their server received, but it is not being sent to the phone. If anyone has any kind of work around please help.
Not getting text verifications from 833 numbers
