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reportaproblem.apple.com reports: This purchase does not have an invoice

Recently purchased a game for my child. I was charged and an invoice was sent to me via email. On wanting to reverse the purchase, reportaproblem.apple.com reports that 'this purchase does not have an invoice.


Please assist.

Posted on Jan 21, 2023 1:30 AM

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Posted on Jan 21, 2023 1:48 AM

Get more help and assistant from Apple directly, see Contact Apple for support and service -> Contact Apple for support and service – Apple Support (UK) 



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reportaproblem.apple.com reports: This purchase does not have an invoice

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