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Mac is too slow = Ventura

I used EtreCheck Pro version 6.8.0


It is stating that the hard drive is too slow.

What should I do?

Thanks

Posted on Jan 21, 2023 8:33 AM

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Question marked as Top-ranking reply

Posted on Jan 21, 2023 11:45 AM

Thank you very much for this detailed answer and for the details about Express VPN. I was suspecting it but I am thankful that you have provided me with these details.

Can you provide me with instructions as to how to clone my hard drive to an external SSD?

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Jan 21, 2023 11:45 AM in response to Old Toad

Thank you very much for this detailed answer and for the details about Express VPN. I was suspecting it but I am thankful that you have provided me with these details.

Can you provide me with instructions as to how to clone my hard drive to an external SSD?

Reply

Jan 21, 2023 12:01 PM in response to hashem_iMac

Can you provide me with instructions as to how to clone my hard drive to an external SSD?


The reason your iMac is slow is due to the 5400-rpm hard drive. While this hard drive found in your Mac is perfectly suited to light tasks, such as email, web browsing, etc., for more advanced tasks, and for users who want the maximum performance from their Mac, this hard drive does have its limitations. Luckily, you can use an external SSD as your startup disk to run macOS and all your data from that. It will make your Mac 10 to 40 times faster for storage, and in turn, make your entire Mac system much faster. For more info, instructions, and what external SSD to buy, please see: How to Setup and Use an External SSD as your Startup Disk on a Desktop Mac - Apple Community.


Jack

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Jan 21, 2023 10:31 AM in response to hashem_iMac

Rerun Etrecheck and copy and paste the results into your reply as follows:


Copy the report (important to do it this way)


and use the Additional Text button to paste the report in your reply.



Then we can evaluate the report to see if we can determine the cause of the problem.


Reply

Jan 21, 2023 11:40 AM in response to hashem_iMac

I don't see any of the usual suspects in the report. However, unless you're using a true VPN tunnel, such as between you and your employer, school or bank's servers, they are useless from a privacy standpoint.  Read these two articles: Public VPN's are anything but private and Former Malware Distributor Kape Technologies Now Owns ExpressVPN, CyberGhost, Private Internet Access, Zenmate, and a Collection of VPN “Review” Websites


You have the slowest HDD available in your iMac, a 5400 rpm drive. You can improve the speed of the Mac as far a boot time, application and file launch times are concerned with an eternal SSD that you've cloned your internal drive to and are booting and running from it. I recommend drives from OWC (MacSales.com) as they have proven reliability, excellent customer support and warranties.  Consider one of these depending on your budget and needs: 


1.0TB OWC Envoy Pro FX Thunderbolt 3 + USB-C Portable NVMe SSD

1.0TB OWC Envoy Pro SX Rugged Portable NVMe SSD with Thunderbolt/USB4

1.0TB OWC Envoy Pro Elektron USB-C portable NVMe SSD

Envoy Pro EX with USB-C or USB 3

OWC Envoy Pro SX - up to 2847 MB/s 


For your model contact OWC's customer support and get their recommendation for the SSD model that would best suited to your iMac model, work requirements and budget.  They may have additional models other than those I've shown above.


Reply

Jan 21, 2023 1:31 PM in response to hashem_iMac

First erase the external SSD and format it to APFS. Then use Carbon Copy Cloner. In its window put the destination (external SSD) in the middle box, Control (right) - click on it and select "Legacy Bottle Backup Assistant…" from the contextual menu.



Then CCC will finish the job.

Reply

Jan 21, 2023 9:29 AM in response to den.thed

EtreCheckPro version: 6.8.0 (68018) Report generated: 2023-01-21 19:02:38 Download EtreCheckPro from https://etrecheck.com Runtime: 23:07 Performance: Poor Problem: Computer is too slow Major Issues:     Anything that appears on this list needs immediate attention.     Hard drive too slow - The hard drive in this computer is too slow.     Unsigned files - There are unsigned software files installed that could be malicious and should be reviewed. Minor Issues:     These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.     Clean up - There are orphan files that could be removed.     Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed.     System modifications - There are a large number of system modifications running in the background.     Limited permissions - More information may be available with Full Disk Access.     Kernel extensions present - This computer has kernel extensions that may not work in the future.     Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information:     iMac (Retina 4K, 21.5-inch, 2017)         Status: Supported     iMac Model: iMac18,2     3.6 GHz Quad-Core Intel Core i7 (i7-7700) CPU: 4-core     16 GB RAM - Upgradeable by an Apple Authorized Service Provider         BANK 0/DIMM0 - 8 GB DDR4 SO-DIMM 2400         BANK 1/DIMM0 - 8 GB DDR4 SO-DIMM 2400 Video Information:     Radeon Pro 555 - VRAM: 2 GB         iMac (built-in) 4096 x 2304 Drives:     disk0 - APPLE HDD HTS541010A9E632 1.00 TB (Mechanical - 5400 RPM)     Internal SATA 3 Gigabit Serial ATA         disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB         disk0s2 [APFS Container] 1000.00 GB             disk1 [APFS Virtual drive] 1000.00 GB (Shared by 6 volumes)                 disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (566.99 GB used)                 disk1s2 - Preboot (APFS) [APFS Preboot] (1.84 GB used)                 disk1s3 - Recovery (APFS) [Recovery] (1.12 GB used)                 disk1s4 (APFS) [APFS Container] (8.87 GB used)                     disk1s4s1 - Macintosh HD (APFS) [APFS Snapshot] (8.87 GB used)                 disk1s5 - VM (APFS) [APFS VM] (1 MB used)                 disk1s6 - Update (APFS) (7 MB used)     disk2 - Seagate BUP Slim Mac SL 2.00 TB     External USB 480 Mbit/s USB         disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB         disk2s2 [APFS Container] 2.00 TB             disk3 [APFS Virtual drive] 2.00 TB (Shared by 1 volumes)                 disk3s2 - S****** (APFS) (718.95 GB used) Mounted Volumes:     disk1s1 - Macintosh HD - Data [APFS Virtual drive]         Filesystem: APFS         Mount point: /System/Volumes/Data         Used: 566.99 GB         Shared values             Size: 1000.00 GB             Free: 420.96 GB             Available: 448.22 GB     disk1s2 - Preboot [APFS Preboot]         Filesystem: APFS         Mount point: /System/Volumes/Preboot         Used: 1.84 GB         Shared values             Size: 1000.00 GB             Free: 420.96 GB     disk1s4s1 - Macintosh HD [APFS Snapshot]         Filesystem: APFS         Mount point: /         Read-only: Yes         Used: 8.87 GB         Shared values             Size: 1000.00 GB             Free: 420.96 GB             Available: 448.22 GB     disk1s5 - VM [APFS VM]         Filesystem: APFS         Mount point: /System/Volumes/VM         Used: 1 MB         Shared values             Size: 1000.00 GB             Free: 420.96 GB     disk1s6 - Update         Filesystem: APFS         Mount point: /System/Volumes/Update         Used: 7 MB         Shared values             Size: 1000.00 GB             Free: 420.96 GB     disk3s2 - S******         Filesystem: APFS         Mount point: /Volumes/S*****e         Used: 718.95 GB         Shared values             Size: 2.00 TB             Free: 1.28 TB Network:     Interface en0: Ethernet     Interface en5: iPhone     Interface en1: Wi-Fi         802.11 a/b/g/n/ac     Interface bridge0: Thunderbolt Bridge     Printer sharing: Enabled     Remote Management: Enabled     Screen sharing: Enabled     Remote login: Enabled System Software:     macOS Ventura 13.1 (22C65)     Time since boot: Less than an hour Notifications:     EtreCheckPro.app         one notification     Firefox.app         97 notifications     ExpressVPN.app         one notification     Disk Aid.app         one notification     HandBrake.app         one notification Security:     Gatekeeper: App Store and identified developers     System Integrity Protection: Enabled ⠨    Antivirus software: Apple     Printer sharing: Enabled     Remote Management: Enabled     Screen sharing: Enabled     Remote login: Enabled Unsigned Files:     Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist         Command: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck         Details: Exact match found in the legitimate list - probably OK     Launchd: /Library/LaunchDaemons/com.microsoft.OneDriveStandaloneUpdaterDaemon.plist         Executable: /Applications/OneDrive.app/Contents/StandaloneUpdaterDaemon.xpc/Contents/MacOS/StandaloneUpdaterDaemon         Details: Exact match found in the legitimate list - probably OK     Launchd: /Library/LaunchDaemons/com.adobe.SwitchBoard.plist         Executable: /Library/Application Support/Adobe/SwitchBoard/SwitchBoard.app/Contents/MacOS/launch.switchboard         Details: Exact match found in the legitimate list - probably OK     Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist         Command: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck         Details: Exact match found in the legitimate list - probably OK     Launchd: /Library/LaunchAgents/com.microsoft.SyncReporter.plist         Executable: /Applications/OneDrive.app/Contents/SyncReporter.app/Contents/MacOS/SyncReporter     Launchd: /Library/LaunchDaemons/com.microsoft.OneDriveUpdaterDaemon.plist         Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdaterDaemon         Details: Exact match found in the legitimate list - probably OK     Launchd: /Library/LaunchAgents/com.xrite.device.softwareupdate.plist         Executable: /Library/Application Support/X-Rite/Frameworks/XRiteDevice.framework/Versions/B/Resources/XRD Software Update.app/Contents/MacOS/XRD Software Update         Details: Exact match found in the legitimate list - probably OK     Launchd: ~/Library/LaunchAgents/com.dxo.OpticsPro11LaunchAgent.plist         Executable: ~/Library/Application Support/DxO Labs/LaunchAgents/opticsPro11LaunchAgent         Details: Exact match found in the legitimate list - probably OK     Login Item: /etc/mach_init_per_user.d/com.adobe.SwitchBoard.monitor.plist     Plugin: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin     System setting: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/lib/deploy/JavaControlPanel.prefPane     Apps: 2 Applications:     500 apps     60 x86-only apps     4 unsigned apps Kernel Extensions:     /Applications/ExpressVPN.app         [Not Loaded] ExpressVPNSplitTunnel.kext - com.expressvpn.splittunnel (ExprsVPN LLC, 1.0.2 - SDK 10.17)     /Applications/Smart Switch/SmartSwitch.app         [Not Loaded] ssuddrv.kext - com.devguru.driver.SamsungComposite (DEVGURU Co., Ltd., 1.6.0 - SDK 10.9)     /Library/Extensions         [Not Loaded] SeagateDiskService.kext - com.seagate.IOSED01 (Seagate Technologies LLC, 27.0 - SDK 10.10) System Launch Daemons:     [Not Loaded] 35 Apple tasks     [Loaded] 193 Apple tasks     [Running] 156 Apple tasks     [Other] 2 Apple tasks System Launch Agents:     [Not Loaded] 19 Apple tasks     [Loaded] 195 Apple tasks     [Running] 177 Apple tasks Launch Daemons:     [Not Loaded] com.adobe.SwitchBoard.plist (Not signed - installed 2020-07-16)         Executable: /Library/Application Support/Adobe/SwitchBoard/SwitchBoard.app/Contents/MacOS/launch.switchboard     [Running] com.expressvpn.expressvpnd.plist (ExprsVPN LLC - installed 2022-11-11)         Executable: /Applications/ExpressVPN.app/Contents/MacOS/expressvpnd     [Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Not signed - installed 2022-10-10)         Executable: /Applications/OneDrive.app/Contents/StandaloneUpdaterDaemon.xpc/Contents/MacOS/StandaloneUpdaterDaemon     [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Not signed - installed 2023-01-21)         Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdaterDaemon     [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2023-01-11)         Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper         Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app     [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2023-01-11)         Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper     [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2022-10-28)         Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper     [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2022-12-11)         Executable: /Applications/Microsoft Teams.app/Contents/TeamsUpdaterDaemon.xpc/Contents/MacOS/TeamsUpdaterDaemon     [Running] com.rogueamoeba.aceagent.plist (Rogue Amoeba Software, Inc. - installed 2023-01-21)         Executable: /Library/Audio/Plug-Ins/HAL/ACE.driver/Contents/Resources/aceagent     [Loaded] com.rogueamoeba.acetool.plist (Rogue Amoeba Software, Inc. - installed 2023-01-21)         Executable: /Library/Audio/Plug-Ins/HAL/ACE.driver/Contents/Resources/acetool     [Loaded] com.xrite.device.xrdd.plist (X-Rite, Incorporated - installed 2022-10-14)         Executable: /Library/Application Support/X-Rite/Frameworks/XRiteDevice.framework/Versions/B/Resources/xrdd Launch Agents:     [Loaded] com.epson.esua.launcher.plist (Seiko Epson Corporation - installed 2021-10-14)         Executable: /Applications/Epson Software/EPSON Software Updater.app/Contents/EPSON Software Updater Agent.app/Contents/MacOS/EPSON Software Updater Agent     [Running] com.epson.eventmanager.agent.plist (Seiko Epson Corporation - installed 2021-10-10)         Executable: /Applications/Epson Software/Event Manager.app/Contents/Resources/Assistants/Event Manager/EEventManager.app/Contents/MacOS/EEventManager     [Running] com.epson.scannermonitor.plist (Seiko Epson Corporation - installed 2021-10-10)         Executable: /Library/Application Support/EPSON/Scanner/ScannerMonitor/Epson Scanner Monitor.app/Contents/MacOS/Epson Scanner Monitor     [Running] com.fujitsu.pfu.ScanSnap.AOUMonitor.plist (PFU LIMITED - installed 2022-07-18)         Command: /Applications/ScanSnap Online Update.localized/AutoOnlineUpdater.app/Contents/MacOS/AOUMonitor.app/Contents/MacOS/AOUMonitor FromSystemLogin     [Running] com.fujitsu.pfu.SshRegister.plist (PFU LIMITED - installed 2022-10-11)         Executable: /Applications/ScanSnapHomeMain.app/Contents/Helpers/SshRegister.app/Contents/MacOS/SshRegister     [Running] com.fujitsu.pfu.SshResident.plist (PFU LIMITED - installed 2022-10-11)         Executable: /Applications/ScanSnapHomeMain.app/Contents/Helpers/SshResident.app/Contents/MacOS/SshResident     [Running] com.fujitsu.pfu.SshSCloudWatch.plist (PFU LIMITED - installed 2022-10-11)         Executable: /Applications/ScanSnapHomeMain.app/Contents/Helpers/SCloudWatch.app/Contents/MacOS/SCloudWatch     [Other] com.microsoft.OneDriveStandaloneUpdater.plist (Not signed - installed 2022-10-10)         Executable: /Applications/OneDrive.app/Contents/StandaloneUpdater.app/Contents/MacOS/OneDriveStandaloneUpdater     [Loaded] com.microsoft.SyncReporter.plist (Not signed - installed 2022-10-28)         Executable: /Applications/OneDrive.app/Contents/SyncReporter.app/Contents/MacOS/SyncReporter     [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2023-01-08)         Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent         Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app     [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2023-01-11)         Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent     [Not Loaded] com.oracle.java.Java-Updater.plist (Not signed - installed 2020-12-09)         Command: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck     [Loaded] com.xrite.device.softwareupdate.plist (Not signed - installed 2021-02-10)         Executable: /Library/Application Support/X-Rite/Frameworks/XRiteDevice.framework/Versions/B/Resources/XRD Software Update.app/Contents/MacOS/XRD Software Update User Launch Agents:     [Not Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2023-01-21)         Command: ~/Library/Dropbox/DropboxMacUpdate.app/Contents/MacOS/DropboxMacUpdate -check periodic     [Loaded] com.dxo.OpticsPro11LaunchAgent.plist (Not signed - installed 2020-08-22)         Executable: ~/Library/Application Support/DxO Labs/LaunchAgents/opticsPro11LaunchAgent     [Loaded] com.dxo.PhotoLab6LaunchAgent.plist (DxO Labs - installed 2023-01-11)         Executable: ~/Library/Application Support/DxO Labs/LaunchAgents/photoLab6LaunchAgent     [Loaded] com.logmein.GoToMeeting.G2MAIRUploader.plist (LogMeIn, Inc. - installed 2022-05-10)         Executable: ~/Library/Application Support/LogMeInInc/GoToMeeting/G2MUpload     [Loaded] com.logmein.GoToMeeting.G2MUpdate.plist (LogMeIn, Inc. - installed 2022-05-10)         Executable: ~/Library/Application Support/LogMeInInc/GoToMeeting/G2MUpdate User Login Items:     [Not Loaded] LoginHelper (App Store - installed 2022-03-18)         Modern Login Item         /Applications/Audio Recorder.app/Contents/Library/LoginItems/LoginHelper.app     [Loaded] ExpressVPN Launcher (ExprsVPN LLC - installed 2022-11-11)         Application         /Applications/ExpressVPN.app/Contents/Library/LoginItems/ExpressVPN Launcher.app     [Not Loaded] HPPSDrMonitorHelper (App Store - installed 2022-12-04)         Modern Login Item         /Applications/HP Smart.app/Contents/Frameworks/HPDiagnosticKit.framework/Versions/A/Resources/Addons/HP Diagnose & Fix.app/Contents/Library/LoginItems/HPPSDrMonitorHelper.app     [Not Loaded] SpeedTestHelper (App Store - installed 2022-05-04)         Modern Login Item         /Applications/Speedtest.app/Contents/Library/LoginItems/SpeedTestHelper.app     [Loaded] com.adobe.SwitchBoard.monitor.plist (Not signed)         MachInit         /etc/mach_init_per_user.d/com.adobe.SwitchBoard.monitor.plist App Extensions:     Finder sync extensions:         Dropbox Finder Extension - /Applications/Dropbox.app     Share services:         Dropbox Transfer - /Applications/Dropbox.app         OneNote - /Applications/Microsoft OneNote.app         Photo Transfer App - /Applications/Photo Transfer App.app     File providers:         Dropbox - /Applications/Dropbox.app     QuickLook Previews:         EtreCheckQuickLook - /Applications/EtreCheckPro.app             com.etresoft.etrecheck4 *.etrecheck     QuickLook Previews (legacy):         AlbumWALK - /Applications/Family Tree Maker 2019.app             com.mackiev.alpha.story *.tap         neopeek - /Applications/NeoOffice.app             org.oasis-open.opendocument.spreadsheet-template *.ots             org.neooffice.draw *.sxd             org.oasis.opendocument.text-master             org.neooffice.calc *.sxc             org.oasis-open.opendocument.presentation-template *.otp             org.oasis-open.opendocument.graphics-template *.otg             org.oasis-open.opendocument.formula *.odf             org.oasis-open.opendocument.text-template *.ott             org.oasis.opendocument.graphics             org.oasis-open.opendocument.graphics *.odg             org.oasis.opendocument.formula             org.oasis.opendocument.spreadsheet             org.neooffice.writer *.sxw             org.neooffice.impress *.sxi             org.neooffice.writer.global *.sxg             org.oasis-open.opendocument.spreadsheet *.ods             org.oasis.opendocument.text             org.oasis-open.opendocument.text-master *.odm             org.oasis-open.opendocument.presentation *.odp             org.oasis.opendocument.presentation Internet Plug-ins:     JavaAppletPlugin: Java 8 Update 281 build 09 (? - installed 2022-10-27) Audio Plug-ins:     ACE: 11.9.2 (Rogue Amoeba Software, Inc. - installed 2023-01-21)     MSTeamsAudioDevice: 2020.42.00.9 (Microsoft Corporation - installed 2020-10-13) 3rd Party System settings:     Java (? - installed 2020-12-09)     Toolkit (Seagate Technologies LLC - installed 2020-10-29) Backup:     Time Machine information is limited without Full Disk Access     Destinations:         S****** [Local] (Last used)     21 local snapshots     Oldest local snapshot: 2023-01-20 18:43:03     Last local snapshot: 2023-01-21 18:29:01 Performance:     System Load: 2.17 (1 min ago) 2.05 (5 min ago) 1.90 (15 min ago)     Nominal I/O usage: 4.99 MB/s     File system: 42.09 seconds     Write speed: 38 MB/s     Read speed: 47 MB/s CPU Usage Snapshot:     Type Overall     System: 2 %     User: 3 %     Idle: 95 % Top Processes Snapshot by CPU:     Process (count) CPU (Source - Location)     EtreCheckPro 10.22 % (Etresoft, Inc.)     PerfPowerServices (2) 9.15 % (Apple)     WindowServer 6.04 % (Apple)     kernel_task 4.60 % (Apple)     Disk Aid 2.46 % (App Store) Top Processes Snapshot by Memory:     Process (count) RAM usage (Source - Location)     EtreCheckPro 793 MB (Etresoft, Inc.)     com.apple.WebKit.WebContent (5) 573 MB (Apple)     firefox 563 MB (Mozilla Corporation)     plugin-container (9) 500 MB (Mozilla Corporation)     Dropbox (3) 394 MB (Dropbox, Inc.) Top Processes Snapshot by Network Use:     Process Input / Output (Source - Location)     mDNSResponder 731 KB / 363 KB (Apple)     Mail 1016 KB / 55 KB (Apple)     usbmuxd 108 KB / 77 KB (Apple)     apsd 54 KB / 127 KB (Apple)     rapportd 19 KB / 52 KB (Apple) Top Processes Snapshot by Energy Use:     Process (count) Energy (0-100) (Source - Location)     WindowServer 4 (Apple)     mdworker_shared (2) 2 (Not signed)     QuickLookUIService (6) 1 (Apple)     Disk Aid 1 (App Store)     bluetoothd 1 (Apple) Virtual Memory Information:     Physical RAM: 16 GB     Free RAM: 1.09 GB     Used RAM: 7.23 GB     Cached files: 7.68 GB     Available RAM: 8.77 GB     Swap Used: 0 B Software Installs (past 60 days):     Install Date Name (Version)     2022-11-25 NeoOffice 2022.5 Professional Edition (2022.5)     2022-11-30 macOS 13.0.1 (13.0.1)     2022-11-30 MRTConfigData (1.93)     2022-12-01 ScanSnap Home (2.8.0)     2022-12-04 HP Smart (14.1.0.1457)     2022-12-11 Microsoft Teams (1.00.531156)     2022-12-19 macOS 13.1 (13.1)     2023-01-11 Microsoft AutoUpdate (4.55.23010700)     2023-01-11 Microsoft OneNote (16.69.23010700)     2023-01-11 DxO ViewPoint 4 (4.2.0.177)     2023-01-18 Microsoft PowerPoint (16.69.23011600)     2023-01-18 Microsoft Excel (16.69.23011600)     2023-01-18 Microsoft Word (16.69.23011600)     2023-01-20 Microsoft Outlook (16.69.23011802)     2023-01-21 XProtectPayloads (87) Clean up:     /Library/LaunchAgents/com.microsoft.OneDriveStandaloneUpdater.plist         /Applications/OneDrive.app/Contents/StandaloneUpdater.app/Contents/MacOS/OneDriveStandaloneUpdater         Executable not found Diagnostics Information (past 7-30 days):     2023-01-21 14:35:16 Microsoft Word.app - Hang         Executable: /Applications/Microsoft Word.app     2023-01-17 19:21:03 NeoOffice.app - Hang         Executable: /Applications/NeoOffice.app End of report

I included the text of the report. If you would like the report itself please let me know


Reply

Jan 21, 2023 11:02 AM in response to Old Toad

EtreCheckPro version: 6.8.0 (68018) Report generated: 2023-01-21 20:57:25 Download EtreCheckPro from https://etrecheck.com Runtime: 7:43 Performance: Below Average Problem: Computer is too slow Major Issues: Anything that appears on this list needs immediate attention. Unsigned files - There are unsigned software files installed that could be malicious and should be reviewed. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. System modifications - There are a large number of system modifications running in the background. Low performance - EtreCheck report took an unusually long time to run. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: iMac (Retina 4K, 21.5-inch, 2017) Status: Supported iMac Model: iMac18,2 3.6 GHz Quad-Core Intel Core i7 (i7-7700) CPU: 4-core 16 GB RAM - Upgradeable by an Apple Authorized Service Provider BANK 0/DIMM0 - 8 GB DDR4 SO-DIMM 2400 BANK 1/DIMM0 - 8 GB DDR4 SO-DIMM 2400 Video Information: Radeon Pro 555 - VRAM: 2 GB iMac (built-in) 4096 x 2304 Drives: disk0 - APPLE HDD HTS541010A9E632 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1000.00 GB disk1 [APFS Virtual drive] 1000.00 GB (Shared by 6 volumes) disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (568.45 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (1.84 GB used) disk1s3 - Recovery (APFS) [Recovery] (1.12 GB used) disk1s4 (APFS) [APFS Container] (8.87 GB used) disk1s4s1 - Macintosh HD (APFS) [APFS Snapshot] (8.87 GB used) disk1s5 - VM (APFS) [APFS VM] (1.07 GB used) disk1s6 - Update (APFS) (7 MB used) disk2 - Seagate BUP Slim Mac SL 2.00 TB External USB 480 Mbit/s USB disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk2s2 [APFS Container] 2.00 TB disk3 [APFS Virtual drive] 2.00 TB (Shared by 1 volumes) disk3s2 - S****** (APFS) (719.92 GB used) Mounted Volumes: disk1s1 - Macintosh HD - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Used: 568.45 GB Shared values Size: 1000.00 GB Free: 418.42 GB Available: 446.71 GB disk1s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 1.84 GB Shared values Size: 1000.00 GB Free: 418.42 GB disk1s4s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 8.87 GB Shared values Size: 1000.00 GB Free: 418.42 GB Available: 446.71 GB disk1s5 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 1.07 GB Shared values Size: 1000.00 GB Free: 418.42 GB disk1s6 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 7 MB Shared values Size: 1000.00 GB Free: 418.42 GB disk3s2 - S****** Filesystem: APFS Mount point: /Volumes/S*****e Used: 719.92 GB Shared values Size: 2.00 TB Free: 1.28 TB Network: Interface en0: Ethernet Interface en5: iPhone Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface bridge0: Thunderbolt Bridge Printer sharing: Enabled Remote Management: Enabled Screen sharing: Enabled Remote login: Enabled System Software: macOS Ventura 13.1 (22C65) Time since boot: About 3 hours Notifications: EtreCheckPro.app 3 notifications Firefox.app 97 notifications ExpressVPN.app one notification Disk Aid.app one notification HandBrake.app 2 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Printer sharing: Enabled Remote Management: Enabled Screen sharing: Enabled Remote login: Enabled Unsigned Files: Launchd: /Library/LaunchDaemons/com.adobe.SwitchBoard.plist Executable: /Library/Application Support/Adobe/SwitchBoard/SwitchBoard.app/Contents/MacOS/launch.switchboard Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.microsoft.SyncReporter.plist Executable: /Applications/OneDrive.app/Contents/SyncReporter.app/Contents/MacOS/SyncReporter Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist Command: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.dxo.OpticsPro11LaunchAgent.plist Executable: ~/Library/Application Support/DxO Labs/LaunchAgents/opticsPro11LaunchAgent Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.xrite.device.softwareupdate.plist Executable: /Library/Application Support/X-Rite/Frameworks/XRiteDevice.framework/Versions/B/Resources/XRD Software Update.app/Contents/MacOS/XRD Software Update Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist Command: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.microsoft.OneDriveStandaloneUpdaterDaemon.plist Executable: /Applications/OneDrive.app/Contents/StandaloneUpdaterDaemon.xpc/Contents/MacOS/StandaloneUpdaterDaemon Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.microsoft.OneDriveUpdaterDaemon.plist Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdaterDaemon Details: Exact match found in the legitimate list - probably OK Login Item: /etc/mach_init_per_user.d/com.adobe.SwitchBoard.monitor.plist Plugin: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin Preference panel: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/lib/deploy/JavaControlPanel.prefPane Apps: 2 Applications: 500 apps 60 x86-only apps 4 unsigned apps Kernel Extensions: /Applications/ExpressVPN.app [Not Loaded] ExpressVPNSplitTunnel.kext - com.expressvpn.splittunnel (1.0.2 - SDK 10.17) /Applications/Smart Switch/SmartSwitch.app [Not Loaded] ssuddrv.kext - com.devguru.driver.SamsungComposite (1.6.0 - SDK 10.9) /Library/Extensions [Not Loaded] SeagateDiskService.kext - com.seagate.IOSED01 (27.0 - SDK 10.10) System Launch Daemons: [Not Loaded] 35 Apple tasks [Loaded] 192 Apple tasks [Running] 157 Apple tasks [Other] 2 Apple tasks System Launch Agents: [Not Loaded] 19 Apple tasks [Loaded] 189 Apple tasks [Running] 183 Apple tasks Launch Daemons: [Not Loaded] com.adobe.SwitchBoard.plist (Not signed - installed 2020-07-16) Executable: /Library/Application Support/Adobe/SwitchBoard/SwitchBoard.app/Contents/MacOS/launch.switchboard [Running] com.expressvpn.expressvpnd.plist (ExprsVPN LLC - installed 2022-11-11) Executable: /Applications/ExpressVPN.app/Contents/MacOS/expressvpnd [Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Not signed - installed 2022-10-10) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdaterDaemon.xpc/Contents/MacOS/StandaloneUpdaterDaemon [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Not signed - installed 2023-01-21) Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdaterDaemon [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2023-01-11) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2023-01-11) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2022-10-28) Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2022-12-11) Executable: /Applications/Microsoft Teams.app/Contents/TeamsUpdaterDaemon.xpc/Contents/MacOS/TeamsUpdaterDaemon [Running] com.rogueamoeba.aceagent.plist (Rogue Amoeba Software, Inc. - installed 2023-01-21) Executable: /Library/Audio/Plug-Ins/HAL/ACE.driver/Contents/Resources/aceagent [Loaded] com.rogueamoeba.acetool.plist (Rogue Amoeba Software, Inc. - installed 2023-01-21) Executable: /Library/Audio/Plug-Ins/HAL/ACE.driver/Contents/Resources/acetool [Loaded] com.xrite.device.xrdd.plist (X-Rite, Incorporated - installed 2022-10-14) Executable: /Library/Application Support/X-Rite/Frameworks/XRiteDevice.framework/Versions/B/Resources/xrdd Launch Agents: [Loaded] com.epson.esua.launcher.plist (Seiko Epson Corporation - installed 2021-10-14) Executable: /Applications/Epson Software/EPSON Software Updater.app/Contents/EPSON Software Updater Agent.app/Contents/MacOS/EPSON Software Updater Agent [Running] com.epson.eventmanager.agent.plist (Seiko Epson Corporation - installed 2021-10-10) Executable: /Applications/Epson Software/Event Manager.app/Contents/Resources/Assistants/Event Manager/EEventManager.app/Contents/MacOS/EEventManager [Running] com.epson.scannermonitor.plist (Seiko Epson Corporation - installed 2021-10-10) Executable: /Library/Application Support/EPSON/Scanner/ScannerMonitor/Epson Scanner Monitor.app/Contents/MacOS/Epson Scanner Monitor [Running] com.fujitsu.pfu.ScanSnap.AOUMonitor.plist (PFU LIMITED - installed 2022-07-18) Command: /Applications/ScanSnap Online Update.localized/AutoOnlineUpdater.app/Contents/MacOS/AOUMonitor.app/Contents/MacOS/AOUMonitor FromSystemLogin [Running] com.fujitsu.pfu.SshRegister.plist (PFU LIMITED - installed 2022-10-11) Executable: /Applications/ScanSnapHomeMain.app/Contents/Helpers/SshRegister.app/Contents/MacOS/SshRegister [Running] com.fujitsu.pfu.SshResident.plist (PFU LIMITED - installed 2022-10-11) Executable: /Applications/ScanSnapHomeMain.app/Contents/Helpers/SshResident.app/Contents/MacOS/SshResident [Running] com.fujitsu.pfu.SshSCloudWatch.plist (PFU LIMITED - installed 2022-10-11) Executable: /Applications/ScanSnapHomeMain.app/Contents/Helpers/SCloudWatch.app/Contents/MacOS/SCloudWatch [Other] com.microsoft.OneDriveStandaloneUpdater.plist (Not signed - installed 2022-10-10) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdater.app/Contents/MacOS/OneDriveStandaloneUpdater [Loaded] com.microsoft.SyncReporter.plist (Not signed - installed 2022-10-28) Executable: /Applications/OneDrive.app/Contents/SyncReporter.app/Contents/MacOS/SyncReporter [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2023-01-08) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2023-01-11) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent [Not Loaded] com.oracle.java.Java-Updater.plist (Not signed - installed 2020-12-09) Command: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck [Loaded] com.xrite.device.softwareupdate.plist (Not signed - installed 2021-02-10) Executable: /Library/Application Support/X-Rite/Frameworks/XRiteDevice.framework/Versions/B/Resources/XRD Software Update.app/Contents/MacOS/XRD Software Update User Launch Agents: [Not Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2023-01-21) Command: ~/Library/Dropbox/DropboxMacUpdate.app/Contents/MacOS/DropboxMacUpdate -check periodic [Loaded] com.dxo.OpticsPro11LaunchAgent.plist (Not signed - installed 2020-08-22) Executable: ~/Library/Application Support/DxO Labs/LaunchAgents/opticsPro11LaunchAgent [Loaded] com.dxo.PhotoLab6LaunchAgent.plist (DxO Labs - installed 2023-01-11) Executable: ~/Library/Application Support/DxO Labs/LaunchAgents/photoLab6LaunchAgent [Loaded] com.logmein.GoToMeeting.G2MAIRUploader.plist (LogMeIn, Inc. - installed 2022-05-10) Executable: ~/Library/Application Support/LogMeInInc/GoToMeeting/G2MUpload [Loaded] com.logmein.GoToMeeting.G2MUpdate.plist (LogMeIn, Inc. - installed 2022-05-10) Executable: ~/Library/Application Support/LogMeInInc/GoToMeeting/G2MUpdate User Login Items: [Not Loaded] LoginHelper (App Store - installed 2022-03-18) Modern Login Item /Applications/Audio Recorder.app/Contents/Library/LoginItems/LoginHelper.app [Loaded] ExpressVPN Launcher (ExprsVPN LLC - installed 2022-11-11) Application /Applications/ExpressVPN.app/Contents/Library/LoginItems/ExpressVPN Launcher.app [Not Loaded] HPPSDrMonitorHelper (App Store - installed 2022-12-04) Modern Login Item /Applications/HP Smart.app/Contents/Frameworks/HPDiagnosticKit.framework/Versions/A/Resources/Addons/HP Diagnose & Fix.app/Contents/Library/LoginItems/HPPSDrMonitorHelper.app [Not Loaded] SpeedTestHelper (App Store - installed 2022-05-04) Modern Login Item /Applications/Speedtest.app/Contents/Library/LoginItems/SpeedTestHelper.app [Loaded] com.adobe.SwitchBoard.monitor.plist (Not signed) MachInit /etc/mach_init_per_user.d/com.adobe.SwitchBoard.monitor.plist App Extensions: Finder sync extensions: Dropbox Finder Extension - /Applications/Dropbox.app Share services: Dropbox Transfer - /Applications/Dropbox.app OneNote - /Applications/Microsoft OneNote.app Photo Transfer App - /Applications/Photo Transfer App.app File providers: Dropbox - /Applications/Dropbox.app QuickLook Previews: EtreCheckQuickLook - /Applications/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck QuickLook Previews (legacy): AlbumWALK - /Applications/Family Tree Maker 2019.app com.mackiev.alpha.story *.tap neopeek - /Applications/NeoOffice.app org.oasis-open.opendocument.spreadsheet-template *.ots org.neooffice.draw *.sxd org.oasis.opendocument.text-master org.neooffice.calc *.sxc org.oasis-open.opendocument.presentation-template *.otp org.oasis-open.opendocument.graphics-template *.otg org.oasis-open.opendocument.formula *.odf org.oasis-open.opendocument.text-template *.ott org.oasis.opendocument.graphics org.oasis-open.opendocument.graphics *.odg org.oasis.opendocument.formula org.oasis.opendocument.spreadsheet org.neooffice.writer *.sxw org.neooffice.impress *.sxi org.neooffice.writer.global *.sxg org.oasis-open.opendocument.spreadsheet *.ods org.oasis.opendocument.text org.oasis-open.opendocument.text-master *.odm org.oasis-open.opendocument.presentation *.odp org.oasis.opendocument.presentation Internet Plug-ins: JavaAppletPlugin: Java 8 Update 281 build 09 (? - installed 2022-10-27) Audio Plug-ins: ACE: 11.9.2 (Rogue Amoeba Software, Inc. - installed 2023-01-21) MSTeamsAudioDevice: 2020.42.00.9 (Microsoft Corporation - installed 2020-10-13) 3rd Party Preference panels: Java (? - installed 2020-12-09) Toolkit (Seagate Technologies LLC - installed 2020-10-29) Backup: Auto backup: Yes Destinations: S****** [Local] (Last used) Total size: 2.00 TB Total number of backups: 56 Oldest backup: 2022-10-15 09:33:33 Last backup: 2023-01-21 20:36:21 21 local snapshots Oldest local snapshot: 2023-01-20 20:43:03 Last local snapshot: 2023-01-21 20:27:59 Performance: System Load: 2.19 (1 min ago) 2.00 (5 min ago) 1.73 (15 min ago) Nominal I/O usage: 0.04 MB/s File system: 28.20 seconds Write speed: 59 MB/s Read speed: 62 MB/s CPU Usage Snapshot: Type Overall System: 1 % User: 3 % Idle: 96 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 10.16 % (Etresoft, Inc.) WindowServer 6.82 % (Apple) kernel_task 3.20 % (Apple) firefox 2.00 % (Mozilla Corporation) plugin-container (11) 1.00 % (Mozilla Corporation) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) plugin-container (11) 1020 MB (Mozilla Corporation) EtreCheckPro 794 MB (Etresoft, Inc.) com.apple.WebKit.WebContent (6) 718 MB (Apple) firefox 717 MB (Mozilla Corporation) Dropbox (3) 395 MB (Dropbox, Inc.) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) smbd 4 MB / 30 MB (Apple) mDNSResponder 2 MB / 1 MB (Apple) Mail 462 KB / 53 KB (Apple) Dropbox 112 KB / 125 KB (Dropbox, Inc.) apsd 58 KB / 155 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 4 (Apple) firefox 2 (Mozilla Corporation) plugin-container (11) 1 (Mozilla Corporation) Dropbox (3) 0 (Dropbox, Inc.) locationd 0 (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 294 MB Used RAM: 8.63 GB Cached files: 7.09 GB Available RAM: 7.37 GB Swap Used: 2 MB Software Installs (past 60 days): Install Date Name (Version) 2022-11-25 NeoOffice 2022.5 Professional Edition (2022.5) 2022-11-30 macOS 13.0.1 (13.0.1) 2022-11-30 MRTConfigData (1.93) 2022-12-01 ScanSnap Home (2.8.0) 2022-12-04 HP Smart (14.1.0.1457) 2022-12-11 Microsoft Teams (1.00.531156) 2022-12-19 macOS 13.1 (13.1) 2023-01-11 Microsoft AutoUpdate (4.55.23010700) 2023-01-11 Microsoft OneNote (16.69.23010700) 2023-01-11 DxO ViewPoint 4 (4.2.0.177) 2023-01-18 Microsoft PowerPoint (16.69.23011600) 2023-01-18 Microsoft Excel (16.69.23011600) 2023-01-18 Microsoft Word (16.69.23011600) 2023-01-20 Microsoft Outlook (16.69.23011802) 2023-01-21 XProtectPayloads (87) Clean up: /Library/LaunchAgents/com.microsoft.OneDriveStandaloneUpdater.plist /Applications/OneDrive.app/Contents/StandaloneUpdater.app/Contents/MacOS/OneDriveStandaloneUpdater Executable not found Diagnostics Information (past 7-30 days): 2023-01-21 14:35:16 Microsoft Word.app Hang Executable: /Applications/Microsoft Word.app 2023-01-17 19:21:03 NeoOffice.app Hang Executable: /Applications/NeoOffice.app End of report


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Mac is too slow = Ventura

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