Right Powerbeats Pro disconnects in ear

How can you fix a power bear pro from going dead in one ear but when you put back on charging box it is fully charged and works again no problem. Happens after 20 min in right ear all the time. Left keeps playing.


[Re-Titled by Moderator]

Posted on Jan 21, 2023 11:17 AM

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1 reply

Jan 23, 2023 6:27 PM in response to Disconnected-one-ear

Hello Disconnected-one-ear,


Just to confirm, is the issue that the sound cuts out or doesn't play from the right side of your Beats? If so, please check out this link, which has some information that may help with that issue: If the sound from your wireless headphones cuts out or is distorted


Improve your Bluetooth connection

Your headphones communicate using Bluetooth, and a Bluetooth signal can be interfered with or weakened in some situations.

Your headphones might lose their connection more often with streaming audio than with content that is stored on your device.* With your device within a few feet of you, try to listen to music or other audio content that is stored on your device—not streamed—with your headphones. On your iOS or Android device, open the Music app. On a Mac with macOS Catalina, open the Music app. On a Mac with macOS Mojave or earlier, or on a PC, open iTunes. Then play a song that does not have the Download button Download icon next to it. Or tap the Download button Download icon to download the song.

If your headphones maintain their connection without distortion during this test, then here are a couple of things that can help in other situations:

• Keep your iPhone or other device close to you, so that no obstructions, like walls or floors, are between you and your device.
• If possible, move to a different place—in particular, move away from places with many people or a lot of Wi-Fi activity, poorly shielded cables, microwave ovens, and wireless speakers (or turn off the oven or speaker).


Thanks!

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Right Powerbeats Pro disconnects in ear

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