Cannot find the result/ name while requesting the refund

I want to submit the request for refunding the Life Is Strange game but I cannot find it in the search box (I had bought in in 2021 and now I can’t restore purchasing it)


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iPhone 11 Pro Max

Posted on Jan 21, 2023 12:05 PM

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Question marked as Top-ranking reply

Posted on Jan 22, 2023 3:55 AM

On your iPhone you can check / search easily.

Go to -> Settings -> tap your profile -> tap Media and purchases -> View account -> log in.

Scroll to and tap -> Purchase history -> tap the last  90 days.

You will then see a list of 'years' and you can select a year to view.

To request for a refund, it is depends on when you purchased the app.

You must request the refund within the refund period (thought within 90 days). 

 

You can try to ->  Request a refund for apps or content that you bought from Apple.

Request a refund for apps or content you've bought from Apple – Apple Support (UK)

 

If you have requested a refund, you must wait until Apple has approved. Then you will receive a message from Apple.

Refunds are not guaranteed. For more information, see the Terms & Conditions.

 


1 reply
Question marked as Top-ranking reply

Jan 22, 2023 3:55 AM in response to Huyvespa

On your iPhone you can check / search easily.

Go to -> Settings -> tap your profile -> tap Media and purchases -> View account -> log in.

Scroll to and tap -> Purchase history -> tap the last  90 days.

You will then see a list of 'years' and you can select a year to view.

To request for a refund, it is depends on when you purchased the app.

You must request the refund within the refund period (thought within 90 days). 

 

You can try to ->  Request a refund for apps or content that you bought from Apple.

Request a refund for apps or content you've bought from Apple – Apple Support (UK)

 

If you have requested a refund, you must wait until Apple has approved. Then you will receive a message from Apple.

Refunds are not guaranteed. For more information, see the Terms & Conditions.

 


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Cannot find the result/ name while requesting the refund

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