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My phone constantly stops connecting to the internet. There is no pattern and this happens multiple times per hour. Other devices (computer, TV) are connected just fine, while none of the apps on my phone can reach the internet. WiFi connection is solid and the settings give no indication of a problem. Restarting the phone does nothing.
It is not just the browser. No app connects to the internet, I get a message from the app that there is no internet connection, even though all other devices (Alexa, TV, computer) get a signal over the same Wi-Fi and are working just fine. Even though the phone settings show a strong Wi-Fi connection and there is no indication the internet connection has been lost. The phone failure happens on all Wi-Fi networks, not just my home network. It is very frustrating.
It is not just the browser. No app connects to the internet, I get a message from the app that there is no internet connection, even though all other devices (Alexa, TV, computer) get a signal over the same Wi-Fi and are working just fine. Even though the phone settings show a strong Wi-Fi connection and there is no indication the internet connection has been lost. The phone failure happens on all Wi-Fi networks, not just my home network. It is very frustrating.
Useless answer. Did you read what the problem is? A LOT of people is signaling the same problem, me included: a very expensive iPhone 14 Pro cannot see the wifi whereas ALL other devices, included old iPhones, can see it. As usual the answer is: the problem is wifi, not iPhone. Sorry, but I really expect better support from Apple!
Thank you, Dario. This is the truth. This morning I waited nearly 20 minutes for my iPhone to find the internet. The phone was on Wi-Fi with a strong signal and the phone did not indicate the internet was inaccessible. Meanwhile, my security, heating, galaxy tablet, and computer were all online via the same Wi-Fi. Apple needs to DO BETTER.
I am having this same problem. Recently purchased iPhone Pro 14. Sometimes it connects just fine, but (usually in the mornings after many hours being dormant) it will not connect to WiFi. Other devices on the same network will connect. My wife's iPhone 13 will also connect, so there is nothing wrong with the WiFi. If I turn off my phone and turn it on again, it connects. Very annoying.
con227 wrote:
Like everyone else, really bad intermittent wifi…..randomly connects and then no internet. Mine is a business phone and causing big problems when travelling.
Worst decision I made…..should have stayed with my rock solid Samsung.
Who does “everyone else” include? Certainly not the vast majority of the 2 billion iPhone users around the world who do NOT have really bad intermittent Wi-Fi.
You are absolutely right. Every Samsung ever made has been absolutely perfect, which is why you never see any complaints in a Samsung forum.
So start by troubleshooting YOUR issue (not the non-issue of 2 billion iPhones):
PJSBend Said:
"iPhone 14 won’t connect to internet via WiFi: My phone constantly stops connecting to the internet. There is no pattern and this happens multiple times per hour. Other devices (computer, TV) are connected just fine, while none of the apps on my phone can reach the internet. WiFi connection is solid and the settings give no indication of a problem. Restarting the phone does nothing."
-------
Troubleshooting iPhone WiFi:
Four Thoughts:
A. Clear Temporary Internet Files:
If connecting is unsuccessful, try clearing out your Temporary Internet Files: History, Cache, and Cookies Go Here: Clear your Safari browser history and set up content blockers on your iPhone, iPad, or iPod touch
B. Try manually restarting your iPhone:
C. Is Cellular Data Enabled?:
Cellular Data always overrules Wi-Fi. So, if applicable, disable Cellular Data, if enabled, and see if you get Wi-Fi to work.
D. Troubleshooting Connectivity:
Wi-Fi: If your iPhone won’t Connect to a Wi-Fi Network - Apple Support
There is nothing wrong with my WiFi. As I stated in my original post, every other device has no problem reaching the internet. The only device that can’t find the internet is the Apple phone. The phone shows a strong Wi-Fi connection and no errors noting lack of internet. It just does not have an internet connection. I have many, many issues with this phone, so I chalk it up to the phone being defective.
Click on the blue “i” icon next to the WiFi bars on the WiFi network that you’re trying to connect to, scroll down to “Private Wi-Fi Address,” uncheck it, and you’ll be able to connect to the network with no further inconvenience.
Thank you, and share if it helps!
pemurray wrote:
So I can't use VPN with iPhone?
VPN frequently creates more problems than it solves. But one important fact is that when you install VPN it configures itself to the specific hardware, iOS version and network that the phone uses. If any of those change it can break the VPN. So any time you change any of these you may need to delete the VPN app and profile, restart your phone then add them back (if you still want to use VPN) so it can configure itself to the new environment.
Here's Apple's advice on VPN→
Something to think about→Don't use VPN - GITHUB
There are two legitimate purposes for using VPN:
Any other use is risky, and can lead to problems like the one discussed in this thread. VPN disguises your location by making you appear to be somewhere else in the world. But you usually can’t control that “somewhere else”, and if it is in a location that an app isn’t approved for the app won’t work. Plus the fact that the provider of the VPN knows everything about you and your location, as well as what sites you access through the VPN. So you are totally dependent on the VPN provider’s honesty. As a start, if the VPN is free, DON’T USE IT. The provider has to make money somehow, and if you aren’t paying them then they are selling your private data to make money. But even those that charge can’t necessarily be trusted. For example, a few years ago Avast was caught selling user browsing data. They claim they have stopped doing so.
You don’t really need VPN when using public Wi-Fi, because all communications between your device and the servers it accesses are end-to-end encrypted.
If you want VPN for privacy about the sites you visit, that’s not a good choice as discussed; instead you should download and use the TOR browser.
The other use for VPN is to “steal” content that is not available in your area. I leave this question to your personal ethics.
With iOS 15.2 and later for iOS/iPadOS and MacOS Monterey 12.2 and later Apple now has iCloud+ Private Relay, which is not VPN, but provides a safer browsing environment than VPN, and it doesn't spy on you→About iCloud Private Relay - Apple Support
I don't care if you believe me or not. I'm telling you how my phone works. I have read all your comments to different people on this post, and you can get very disrespectful if somebody don't agree with your answer. We don't need that. We are here trying to help each other and see if we can find a solution. So if you are not going to help or put yourself on our situation and disrespect us, please DO NOT ANSWER ANYMORE.
I don't have a VPN app, and when you to to the VPN in settings, there is nothing there to uninstall or delete. I have reset network settings multiple times, updated firmware in our extenders and routers, taken the phones to the Apple store, yet the phones still struggle to connect.
What troubleshooting have you done?
Do you use VPN? If you do, remove the profile and app.
What is your cellular signal strength?
Have you reset network settings:
If you're using iOS or iPadOS 15 or later, tap Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings.
If you're using iOS or iPadOS 14 or earlier, tap Settings > General > Reset > Reset Network Settings.
This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you've used before.
Have you checked for a carrier update→Update your carrier settings on your iPhone or iPad - Apple Support
Hey PJSBend,
We'd recommend reviewing the information in this article as it provides steps to help resolve Wi-Fi issues: If your iPhone or iPad won't connect to a Wi-Fi network - Apple Support
"1. Make sure that your router is on and that you're within range
If you're too far from your Wi-Fi router, you can't get a signal, so make sure that you're within range.
2. Make sure that Wi-Fi is on and that you can see your network
Go to Settings > Wi-Fi and make sure that Wi-Fi is on. Tap the name of your Wi-Fi network to join. A blue checkmark beside a network name means that you're connected.
If you see Auto Join disabled under Settings > Wi-Fi > [Your Network], tap the More Info button and then tap Auto-Join.
3. If asked, enter your Wi-Fi password
If asked, enter the password for your Wi-Fi network. Get help if you don't know your password.
Even if you enter the correct password, you might see an "unable to join the network" message or an "incorrect password" message. Restart all of your devices, then try to enter your password again.
4. Check for issues with your Wi-Fi network
If iOS or iPadOS detects an issue with your Wi-Fi connection, you might see a Wi-Fi recommendation under the name of the Wi-Fi network that you're connected to. For example, you might see the alert "No Internet Connection." To get more information, tap the Wi-Fi network.
5. Check your cables and connections
If you still can't connect to your network or get online, make sure that your router is connected to the modem and turned on.
6. Restart
Restart your iOS or iPadOS device.
Restart your router and cable or DSL modem by unplugging the device and then plugging it back in.
After you restart each device, see if you fixed the issue.
7. Reset your network settings
If you're using iOS or iPadOS 15 or later, tap Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings.
If you're using iOS or iPadOS 14 or earlier, tap Settings > General > Reset > Reset Network Settings.
This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you've used before."
Thanks!
The known issue is nonsense. Here is the long answer:
VPN frequently creates more problems than it solves. But one important fact is that when you install VPN it configures itself to the specific hardware, iOS version and network that the phone uses. If any of those change, INCLUDING updating iOS to a new version, it can break the VPN. So any time you change any of these you may need to delete the VPN app and profile, restart your phone then add them back (if you still want to use VPN) so it can configure itself to the new environment.
Here's Apple's advice on VPN→
And something to think about→Don't use VPN - GITHUB
There are two legitimate purposes for using VPN:
Any other use is risky, and can lead to problems like the one discussed in this thread. VPN disguises your location by making you appear to be somewhere else in the world. But you usually can’t control that “somewhere else”, and if it is in a location that an app isn’t approved for the app won’t work. Plus the fact that the provider of the VPN knows everything about you and your location, as well as what sites you access through the VPN. So you are totally dependent on the VPN provider’s honesty. As a start, if the VPN is free, DON’T USE IT. The provider has to make money somehow, and if you aren’t paying them then they are selling your private data to make money. But even those that charge can’t necessarily be trusted. For example, a few years ago Avast was caught selling user browsing data. They claim they have stopped doing so.
You don’t really need VPN when using public Wi-Fi, because all communications between your device and the servers it accesses are end-to-end encrypted.
If you want VPN for privacy about the sites you visit, that’s not a good choice as discussed; instead you should download and use the TOR browser.
The other use for VPN is to “pirate” content that is not available in your area. I leave this question to your personal ethics.
With iOS 15.2 and later for iOS/iPadOS and MacOS Monterey 12.2 and later Apple now has iCloud+ Private Relay, which is not VPN, but provides a safer browsing environment than VPN, and it doesn't spy on you→About iCloud Private Relay - Apple Support
iPhone 14 won’t connect to internet via WiFi
