Please talk to each other and come up with a solution for you customers who have a 2022 CIVIC wireless charger that doesn't work. It is useless using an iPhone 14 Plus. $30,000 for the car and HONDA continues to either refer you to Apple or Apple refers you to Honda. Now, HONDA is totally silent about the issue. Not good customer service.
iPhones after iPhone 11 use “mag safe” charging which involves magnetic positioning of the charger and phone. It’s Apple proprietary technology so Honda would have to license it and change the charging hardware and it probably wouldn’t work for older iPhones or androids.
I've had this same issue with my 2021 Honda Accord Hybrid. My old Google Pixel worked, but then my iPhone 13 Pro and more recently 15 Pro didn't work (basically the last year and a half). Blinking green and amber lights. All of a sudden in the last week it has been working! I just had my Honda serviced (regular 30k maintenance). Was there an update? Was it Apple, or was it Honda? I would love to know! I have iOS 17.1.1.
I recently got a 2023 CR-V Hybrid Sport Touring (which I love) but am disappointed to be experiencing the same problem, that when I upgraded my iPhone from an 11 -- which worked great on the new car's charging pad -- to a 14 Plus, the new phone won't hold the charging connection with the pad. No problem with the Apple CarPlay connection, this is strictly about the charging pad. I called Apple and they said they weren't aware of the issue, and I called my Honda dealer and they determined that "Apple and Honda are in discussions about this problem." So at least there's an acknowledgment of the problem somewhere. My concern is I'm seeing complaints about this going back several years for various Honda models, so what does "in discussions" mean? Is a fix coming??
From what I can tell, it's doubtful. They just don't mention it when they sell you the car. The dealership, told us, after several trips to the dealership over a few weeks, said "Well, we just don't have an answer for you....sorry". Welcome to 2023 customer service. Offer us some kind of refund or some free oil changes or something! Sorry? That's like someone punching me in the face and then just saying, "sorry". That doesn't cut it.
iPhone 11 charged wirelessly with my Honda Accord 2022 but iPhone 12 won’t charge wirelessly. Does anyone know what iPhones will charge using the Honda charge pad?
Yup, just got a 14 pro upgrade from my X which worked just fine with my ‘22 Civic Qi charger. It certainly seems to be the 14’s camera lens bump!
Same problem here. Just updated to IOS 17.0.3 with my fingers crossed but still no love 🤬
Your Honda must have been updated when it was serviced. It certainly wasn’t your phone as the current version is 17.4.1 which is what you would have gotten if your phone updated last week.
Sorry to hear you are having trouble, not sure what the cost of your vehicle has to do with it. Lots of people have bought cars for 30K
Dear Apple and Honda
