How to cancel order

How to cancel order

iPhone 14 Plus

Posted on Jan 21, 2023 4:27 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 21, 2023 7:40 PM

Refer to: Viewing & Changing Orders - Shopping Help - Apple


"Cancel Your Order

If your item is in Processing, you can cancel it online before it ships. Go to your Order Listing

(Opens in a new window)

page and select an item to see your order details, then select Cancel Item.




Once you’ve submitted your cancellation request, the status message of that item will read Canceled or Pickup Canceled.

If you canceled an item that was shipping to a physical address, you

will not be billed for your item. If you canceled a pickup item, you may

have been billed. We will initiate your refund immediately after you

submit your cancellation request.



If you are unable to cancel

your item online, you may be able to return it. To see if your item is

eligible for a return, refer to the Returns & Refunds help page or speak with an Apple Specialist at 1‑800‑MY‑APPLE."


The above is from the page for my region. Yours may be different, particularly the contact telephone number, so I recommend you go the the link I provided at the top.

2 replies
Question marked as Top-ranking reply

Jan 21, 2023 7:40 PM in response to mohammadzhasan

Refer to: Viewing & Changing Orders - Shopping Help - Apple


"Cancel Your Order

If your item is in Processing, you can cancel it online before it ships. Go to your Order Listing

(Opens in a new window)

page and select an item to see your order details, then select Cancel Item.




Once you’ve submitted your cancellation request, the status message of that item will read Canceled or Pickup Canceled.

If you canceled an item that was shipping to a physical address, you

will not be billed for your item. If you canceled a pickup item, you may

have been billed. We will initiate your refund immediately after you

submit your cancellation request.



If you are unable to cancel

your item online, you may be able to return it. To see if your item is

eligible for a return, refer to the Returns & Refunds help page or speak with an Apple Specialist at 1‑800‑MY‑APPLE."


The above is from the page for my region. Yours may be different, particularly the contact telephone number, so I recommend you go the the link I provided at the top.

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