my computer has quit "seeing" my apple superdrive.
my computer has quit "seeing" my apple superdrive. It will not eject a disc and pressing the eject icon or command E does nothing. Any ideas how to make this work again?
iMac 24″, macOS 11.3
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my computer has quit "seeing" my apple superdrive. It will not eject a disc and pressing the eject icon or command E does nothing. Any ideas how to make this work again?
iMac 24″, macOS 11.3
Try connecting the SuperDrive directly to the computer. Do not connect through any hub or dock.
If rebooting your Mac doesn’t fix things, see if the problem still happens in Safe mode (hold the shift key down at startup). It can take much longer to safe boot (10 min) so be patient.
How to use safe mode on your Mac - Apple Support
Safe mode disables loading third-party drivers, forces the OS to do disk repair, clear certain caches and logs and other miscellaneous housekeeping. It's non-destructive to user data so is safe to do. Very often certain weird software behavior is corrected by simply logging in this way as a troubleshooting method. When you're in safe boot, the machine will not be at its best performance, especially with graphics, but that's expected.
Does the problem persist while in Safe mode?
Exit safe mode by restarting your Mac normally and re-evaluate the issue again.
If the problem is still unresolved, please return here and post a reply and we’ll see what else we can come up with for help.
Try connecting the SuperDrive directly to the computer. Do not connect through any hub or dock.
If rebooting your Mac doesn’t fix things, see if the problem still happens in Safe mode (hold the shift key down at startup). It can take much longer to safe boot (10 min) so be patient.
How to use safe mode on your Mac - Apple Support
Safe mode disables loading third-party drivers, forces the OS to do disk repair, clear certain caches and logs and other miscellaneous housekeeping. It's non-destructive to user data so is safe to do. Very often certain weird software behavior is corrected by simply logging in this way as a troubleshooting method. When you're in safe boot, the machine will not be at its best performance, especially with graphics, but that's expected.
Does the problem persist while in Safe mode?
Exit safe mode by restarting your Mac normally and re-evaluate the issue again.
If the problem is still unresolved, please return here and post a reply and we’ll see what else we can come up with for help.
Well, that was my best advice at the moment. I'm disappointed it was not helpful.
Maybe another user might have suggestions.
Meanwhile, I know there are others in a similar situation, and I did take a peek at this particular thread:
USB-A Superdrive support in Ventura? - Apple Community
Thank you for the suggestions. Unfortunately none of them worked. The CD can be heard moving in the drive when the computer starts up but there's no icon for the drive or the CD on the computer screen and no way to eject the CD. The computer still doesn't see the device.
my computer has quit "seeing" my apple superdrive.