Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Not Receiving SMS Messages

My wife and I have identical iPhone 14's. We live in a very rural area where the mobile signal is usually 0 to 1 bar so we use Wi-Fi calling. Calls are fine - but - while I can receive SMS messages ok my wife can not. We did a stare and compare in Settings and things are equal. Any suggestions on what else we should look at?

Posted on Jan 22, 2023 5:06 PM

Reply
Question marked as Best reply

Posted on Jan 23, 2023 2:29 AM

She may not have an SMS plan enabled by her carrier for the SIM/eSIM that she uses on her device. Apple Inc does not provide SMS services.


Please contact your carreir for SMS issues.



1 reply

Not Receiving SMS Messages

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.