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Not Receiving SMS Messages

My wife and I have identical iPhone 14's. We live in a very rural area where the mobile signal is usually 0 to 1 bar so we use Wi-Fi calling. Calls are fine - but - while I can receive SMS messages ok my wife can not. We did a stare and compare in Settings and things are equal. Any suggestions on what else we should look at?

Posted on Jan 22, 2023 5:06 PM

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Question marked as Top-ranking reply

Posted on Jan 23, 2023 2:29 AM

She may not have an SMS plan enabled by her carrier for the SIM/eSIM that she uses on her device. Apple Inc does not provide SMS services.


Please contact your carreir for SMS issues.



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Not Receiving SMS Messages

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