Apple Intelligence is now available on iPhone, iPad, and Mac!

📢 Newsroom Update

Apple unveils the new iMac with M4, supercharged by Apple Intelligence and available in fresh colors. Learn more >

📢 Newsroom Update

Apple’s all-new Mac mini is more mighty, more mini, and built for Apple Intelligence. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

opening folders on the desktop of a macbook pro

why can't I open folders on the desktop of my macbook pro

MacBook Pro 15″, macOS 10.15

Posted on Jan 23, 2023 4:49 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 23, 2023 3:43 PM

faclotz wrote:

why can't I open folders on the desktop of my macbook pro


Old issue new, new issue , what changed?


Try a SafeBoot How to use safe mode on your Mac - Apple Support


Takes a bit longer to get to the login screen, does a quick disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, font cache, etc., third party system modifications and system accelerations are disabled.

Login and test. Reboot as normal and test. Caches get rebuilt automatically.


a reboot will put it back to normal mode.


This test will tell you if third party interference; extensions etc are not loaded in safe boot mode.


1 reply
Question marked as Top-ranking reply

Jan 23, 2023 3:43 PM in response to faclotz

faclotz wrote:

why can't I open folders on the desktop of my macbook pro


Old issue new, new issue , what changed?


Try a SafeBoot How to use safe mode on your Mac - Apple Support


Takes a bit longer to get to the login screen, does a quick disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, font cache, etc., third party system modifications and system accelerations are disabled.

Login and test. Reboot as normal and test. Caches get rebuilt automatically.


a reboot will put it back to normal mode.


This test will tell you if third party interference; extensions etc are not loaded in safe boot mode.


opening folders on the desktop of a macbook pro

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.