Money debited for Apple services on iPhone, how can i get it back?

Do we need to raise the ticket? Or it will get refunded automatically?

facing same issue. Phonepe auto mandate deducted the amount. Purchase history is showing none transactions. Unable to ask for refund on Apple support

Hi ! I had taken a free trial of LinkedIn Premium and i did also cancel the premium membership in the app before the free trial end date , but the money got auto debited from my apple account and I would like a refund.

due to my PhonePe auto mandate , money was debited to apple services. How can I get my money back as I cancelled my subscription

Hi All, the problem on this thread is no one answering others questions after theirs is solved.

First of all, you will get your money back automatically in your bank between 1-2 weeks. Mine came back in 6 days.

Secondly, if you setup UPI mandate for deduction it’s similar to auto-debit feature irrespective of your cancellation it will debit and send money to Apple account for which they won’t have transaction details ( with their user support or staff to unable solve your problem ) and once transaction fails as it was not sanctioned by Apple your money should returned back to your account. It should take between maximum 1-2 weeks.

Lastly, when you make use of free trials for app, make sure you setup a mandate and once trial is activated, cancel it within next few minutes so you don’t forget to do it later and same issue you don’t have to face it again. Also money will refund irrespective of cancellation or not of your UPI Mandate.

Mine happened with Google Pay UPI Automandate and Photoleap trial - I cancelled the trial but forgot that I should cancel auto mandate, so lost the money. Hope it will get refunded automatically in 7 days. Any update on this? Or where should we escalate this?

In india, we have direct payment system (bank to bank) which is called unified payment interface system (Upi), which also provides auto pay e-mandate. So once it’s setup though the subscription is canceled it will continue to deduct payment from your bank account. You are required to cancel the e-mandate manually after cancelling the subscription from the merchant app. The deducted amount automatically gets refunded back within 7 days.

Its better to cancel the e-mandate from the payment app before the due date, so you won’t be charged anything and the subscriptions gets automatically cancelled on the due date.

Update- My issue got resolved. I reached out to Apple Support over I messages and then they forwarded it customer support. They mentioned that amount debited bcoz of UPI mandates usually gets refunded by UPI services automatically within 5 days. They requested me to check bank statement and i was able to find an entry of UPI refund in my bank statement exactly 5days after UPI mandate debit.

I subscribe to free trial of rise sleep app. A day before trial ended apple deducted 4999 rupees from my gpay and I cancelled the app just before the trial deadline date and when i checked the subscription page and purchase history it doesn’t show any subscription. Did your issue get resolved?

Did you raise any ticket or did it get automatically refunded? Because I cancelled the app subscription before its renewal but still due to auto pay the amount got deducted from my bank and the app subscription was also not renewed!

Hi venkat4028,

We understand you're requesting a refund. You came from an article regarding email, but if you need help with a refund we have that posted below.

Check out the steps here to report a problem:

How to request a refund

1. Sign in to reportaproblem.apple.com.

2. Tap or click "I'd like to," then choose "Request a refund." 

3. Choose the reason why you want a refund, then choose Next.

4. Choose the app, subscription, or other item, then choose Submit. If you were charged for a subscription that you no longer want, you can also cancel the subscription.

Request a refund for apps or content that you bought from Apple

Let us know if that helps.

Thanks for using the Apple Support Communities.

I am already paid from PhonePe app to Apple Services of Rs.169 for YT premium Subscription but didn’t updated and not renewed and deducted from my bank account ? What will be the process to get back my money??

It will come automatically dont worry! Mine came within 5 days!

Click on the link below, you can

• View your purchase history

• Cancel a subscription

• Request a refund

• Verify unfamiliar charges

• Add or remove a payment method

Subscriptions and Billing - Official Apple Support

I am facing same issue..if your issue is sorted can u plse suggest me on the solution