Money debited for Apple services on iPhone, how can i get it back?

Because of my phonepe auto mandate amount got debited towards apple serives , how can i get it back


[Re-Titled by Moderator]

Posted on Jan 23, 2023 9:17 AM

Reply
Question marked as Best reply

Posted on May 12, 2023 11:24 AM

Do we need to raise the ticket? Or it will get refunded automatically?


facing same issue. Phonepe auto mandate deducted the amount. Purchase history is showing none transactions. Unable to ask for refund on Apple support

95 replies

May 25, 2023 2:00 AM in response to Lawrence Finch

In india, we have direct payment system (bank to bank) which is called unified payment interface system (Upi), which also provides auto pay e-mandate. So once it’s setup though the subscription is canceled it will continue to deduct payment from your bank account. You are required to cancel the e-mandate manually after cancelling the subscription from the merchant app. The deducted amount automatically gets refunded back within 7 days.

Its better to cancel the e-mandate from the payment app before the due date, so you won’t be charged anything and the subscriptions gets automatically cancelled on the due date.

Jan 10, 2024 2:54 AM in response to venkat4028

i am also facing similar problem with google pay UPI payment mandate. I had subscribed for Disney Hotstar app subscription for 3 months. When 3 months was about to end I had cancelled the subscriptions in AppStore 1 day before renewal. Next day UPI mana date of ₹499 was triggered automatically on google pay app and the money was sent to UPI I’d appleseevices.bdsi@icici

Now there is no option to refund this amount anywhere as apple fails to detect this payment. It looks like a huge bug in UPI mandates payments in Apple Store in india

Mar 21, 2024 9:42 PM in response to ShineNik

I use an app called yousician which i subscribed for a premium plan. The

trail was supposed to end on 17th march 2024...i didn't have money at

that time but i got my salary last night...so i paid for it last night

which i had to update payment and add fund on the the apple id. the

transaction became successful on last night itself but right now this

morning theres been made a second transaction itself on UPI autopay

method... so the the payment been made twice. can i get a refund??

Mar 21, 2024 9:46 PM in response to ShineNik

I use an app called yousician which i subscribed for a premium plan. The

trail was supposed to end on 17th march 2024...i didn't have money at

that time but i got my salary last night...so i paid for it last night

which i had to update payment and add fund on the the apple id. the

transaction became successful on last night itself but right now this

morning theres been made a second transaction itself on UPI autopay

method... so the the payment been made twice. can i get a refund??

Money debited for Apple services on iPhone, how can i get it back?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.