Money debited for Apple services on iPhone, how can i get it back?

Because of my phonepe auto mandate amount got debited towards apple serives , how can i get it back


[Re-Titled by Moderator]

Posted on Jan 23, 2023 9:17 AM

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Question marked as Top-ranking reply

Posted on Jan 25, 2023 9:16 AM

Hi venkat4028,


We understand you're requesting a refund. You came from an article regarding email, but if you need help with a refund we have that posted below.


Check out the steps here to report a problem:

How to request a refund
1. Sign in to reportaproblem.apple.com.
2. Tap or click "I'd like to," then choose "Request a refund." 
iPhone showing the Report a Problem website where you can request a refund. After you choose Request a refund, choose the reason why you're asking for the refund.

3. Choose the reason why you want a refund, then choose Next.
4. Choose the app, subscription, or other item, then choose Submit. If you were charged for a subscription that you no longer want, you can also cancel the subscription.

Request a refund for apps or content that you bought from Apple


Let us know if that helps.


Thanks for using the Apple Support Communities.

100 replies

Jan 10, 2024 2:54 AM in response to venkat4028

i am also facing similar problem with google pay UPI payment mandate. I had subscribed for Disney Hotstar app subscription for 3 months. When 3 months was about to end I had cancelled the subscriptions in AppStore 1 day before renewal. Next day UPI mana date of ₹499 was triggered automatically on google pay app and the money was sent to UPI I’d appleseevices.bdsi@icici

Now there is no option to refund this amount anywhere as apple fails to detect this payment. It looks like a huge bug in UPI mandates payments in Apple Store in india

Mar 21, 2024 9:42 PM in response to ShineNik

I use an app called yousician which i subscribed for a premium plan. The

trail was supposed to end on 17th march 2024...i didn't have money at

that time but i got my salary last night...so i paid for it last night

which i had to update payment and add fund on the the apple id. the

transaction became successful on last night itself but right now this

morning theres been made a second transaction itself on UPI autopay

method... so the the payment been made twice. can i get a refund??

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Money debited for Apple services on iPhone, how can i get it back?

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