Refund/ fraud

Charges made without consent

iPhone 14 Pro Max

Posted on Jan 23, 2023 11:55 AM

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Question marked as Top-ranking reply

Posted on Jan 23, 2023 2:05 PM

Hello ~ Take a look here: by clicking on the link below…


Subscriptions and Billing - Official Apple Support


You may cancel a subscription, view purchases or ask for a refund by clicking on the applicable tab within the link. If you are not seeing your purchase on your device and only in your banking information or credit card you may need to contact them to make sure your info has not been breached and now in the hands of a fraudulent user. I hope this helps.


~Katana-San~

2 replies
Question marked as Top-ranking reply

Jan 23, 2023 2:05 PM in response to juanito145

Hello ~ Take a look here: by clicking on the link below…


Subscriptions and Billing - Official Apple Support


You may cancel a subscription, view purchases or ask for a refund by clicking on the applicable tab within the link. If you are not seeing your purchase on your device and only in your banking information or credit card you may need to contact them to make sure your info has not been breached and now in the hands of a fraudulent user. I hope this helps.


~Katana-San~

Jan 23, 2023 7:32 PM in response to juanito145

Click ▶︎ Request a Refund.


According to Apple:

If your refund is approved, the funds are applied to the same payment method that you used to buy the item.


Here's how long it takes for a refund to appear on your account or statement:


Store credit—It might take up to 48 hours to see the refund in your Apple ID balance.


Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.


All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.


Click ▶︎ Check Refund Status.

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Refund/ fraud

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