Error code 122 on iPhone app

Hello Meekospot,

Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with an error using your Superannuation app. We recommend following these steps to resolve the issue: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support

"If an app on your iPhone or iPad doesn't work as expected, try this.

Close and reopen the app

Force the app to close. Then open the app to see if it works as expected.

Restart your device

Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.

Check for updates

1. To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.

Get more help

• If the App Store itself is not responding, contact Apple Support for your iPhone or for your iPad.
• If you found the app on the App Store, contact the app developer."

If the developer referred you back to Apple, you can reach out to them directly for support by contacting them here: Get Support

We hope this helps.

Cheers!

Here are some possible reasons:

• You don’t have a 6 digit or longer passcode that locks your phone
• You have Auto-lock set to Never
• You don’t have a strong password for your Apple ID
• You don’t have 2 factor authentication enabled for your Apple ID
• You are using a VPN connection

I’m sure if you visit their website it will tell you what their minimum security requirements are.