You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Esim option not available

Sir

my phone E sim option not show .

place Solve my problem.


[Edited by Moderator]

Posted on Jan 24, 2023 6:42 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 24, 2023 7:33 AM

Looks like you have an iPhone with 2 physical sim cards. Those models don't generally support eSim as they are sold in countries that don't allow eSim, such as China, Hong Kong and Macaco.


What iPhone model do you have exactly?

What is its model number in Settings ➜ General ➜ About ➜ Model Number

Where was this iPhone purchased? What country?


Also, for your safety, your screen shot will be removed, as it contains your personal phone numbers, and those should not be posted, unless you want tons of spam calls and scams.

4 replies
Question marked as Top-ranking reply

Jan 24, 2023 7:33 AM in response to forhad68

Looks like you have an iPhone with 2 physical sim cards. Those models don't generally support eSim as they are sold in countries that don't allow eSim, such as China, Hong Kong and Macaco.


What iPhone model do you have exactly?

What is its model number in Settings ➜ General ➜ About ➜ Model Number

Where was this iPhone purchased? What country?


Also, for your safety, your screen shot will be removed, as it contains your personal phone numbers, and those should not be posted, unless you want tons of spam calls and scams.

Esim option not available

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.