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E sim option disappeared

I was using Esim in my 12promax almost 2 years, unfortunately one day the esim was disappeared and there was no any option showing in my phone add esim, my phone i bought it from Bahrain, there no 2 physical sim option too.. i reset network option and i tried many way .. any one can help me how to solve this issue please..?

iPhone 12 Pro Max, iOS 16

Posted on Aug 10, 2023 10:49 PM

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Question marked as Best reply

Posted on Aug 10, 2023 11:27 PM

All iPhone 12 models have option for Physical SIM. It may or may not have eSIM based on model. Check Model Number on iPhone as shown in the GIF below




Model Number:

  • China XXXXXCH/A,
  • Hong Kong & Macau: XXXXXZP/A, XXXXXMO/A


Model Number: A2412 (China mainland, Hong Kong, Macao) --> eSIM on iPhone is not offered in China mainland. In Hong Kong and Macao, iPhone 13 mini, iPhone 12 mini, iPhone SE (2nd and 3rd generation) and iPhone XS feature eSIM. Find out about using Dual SIM with two nano-SIM cards in China mainland, Hong Kong and Macao.



5 replies
Question marked as Best reply

Aug 10, 2023 11:27 PM in response to shamzuNP

All iPhone 12 models have option for Physical SIM. It may or may not have eSIM based on model. Check Model Number on iPhone as shown in the GIF below




Model Number:

  • China XXXXXCH/A,
  • Hong Kong & Macau: XXXXXZP/A, XXXXXMO/A


Model Number: A2412 (China mainland, Hong Kong, Macao) --> eSIM on iPhone is not offered in China mainland. In Hong Kong and Macao, iPhone 13 mini, iPhone 12 mini, iPhone SE (2nd and 3rd generation) and iPhone XS feature eSIM. Find out about using Dual SIM with two nano-SIM cards in China mainland, Hong Kong and Macao.



E sim option disappeared

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