Want to highlight a helpful answer? Upvote!
Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >
Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >
Newsroom Update
Apple and Google deliver support for unwanted tracking alerts in iOS and Android. Learn more >
Apple and Google deliver support for unwanted tracking alerts in iOS and Android. Learn more >
Hi,
Has anyone else seen it with the ios 16 mail app when if you reply or forward an email in an ActiveSync mailbox, it disappears?
i.e. You reply to an email, press send.
The recipient never receives the email, the email isn't in sent items or outbox on the phone or in outlook. Just Vanished.
Thanks
iPhone 13
I'm 99% this was the solution. Hasn't happened since was turned off. Thanks for the recommendation.
I'm 99% this was the solution. Hasn't happened since was turned off. Thanks for the recommendation.
I have a similar issue.
Read elsewhere it may be due to the new send delay option, so have just turned that off.
Hi cmsjbarr,
We'd like to share some suggestions to assist you with this issue you have with your emails. We recommend verifying the setup and settings via Set up Exchange ActiveSync on your iPhone or iPad - Apple Support which is a resource available for ActiveSync. If this does not help, you can contact Apple Support to determine what additional option of help there is for ActiveSync issues.
Thanks for using Apple Support Communities.
Good idea! Thanks, ill give that a try.
Disappearing sent emails
