You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I am unable to reset my screen time passcode

I am unable to reset my screen time passcode

iPhone 11 Pro, iOS 15

Posted on Jan 25, 2023 11:26 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 25, 2023 12:00 PM

If you used your Apple ID when setting it as requested then you can do this 


If you forgot your Screen Time passcode - Apple Support 


If you failed to do that or chose not to then you must wipe the phone in recovery mode and start again with a blank phone.  

Recovery mode or DFU 

 If you can't update or restore your iPhone or iPod touch – Apple Support (UK) 

You can export as much data as you can to iCloud, turn on iCloud Photos etc before wiping it so you can get it back, but you cannot restore a backup as that will be locked too. 



1 reply
Question marked as Top-ranking reply

Jan 25, 2023 12:00 PM in response to Akap69

If you used your Apple ID when setting it as requested then you can do this 


If you forgot your Screen Time passcode - Apple Support 


If you failed to do that or chose not to then you must wipe the phone in recovery mode and start again with a blank phone.  

Recovery mode or DFU 

 If you can't update or restore your iPhone or iPod touch – Apple Support (UK) 

You can export as much data as you can to iCloud, turn on iCloud Photos etc before wiping it so you can get it back, but you cannot restore a backup as that will be locked too. 



I am unable to reset my screen time passcode

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.