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Why does icloud.com user guide for iPad say you can use a tablet to access Contacts

Why does icloud.com user guide for iPad say you can use a tablet to access Contacts? I just spoke to a senior Apple Support tech named Alan who told me his engineers say you can't use an iPad or any mobile device to access Contacts on icloud.com.



iPad Air 5 Wi-Fi

Posted on Jan 25, 2023 12:12 PM

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5 replies

Jan 25, 2023 1:04 PM in response to cwxmas

I still can't find the page you're showing. Can you link to the specific page?


This is what I find when I search the iPad user guide for iCloud:


Use iCloud on iPad - Apple Support


It doesn't mention anything about accessing Contacts through iCloud on the iPad.


I ask because in your screenshot, it appears that all of the items under "Use Contacts on iCloud.com" are links. Without knowing what's on the other end of those links, I don't believe I can answer your question about why it says what it says.

Jan 25, 2023 7:59 PM in response to IdrisSeabright

The engineers fixed it this evening so the icloud.com user guide for ipad no longer mentions using a tablet to access Contacts on icloud.com. It is not possible to do that from a mobile device.

I had a terrible time posting a reply on this forum. Really crude software. I'll try including a screenshot of the error I got repeatedly.

Why does icloud.com user guide for iPad say you can use a tablet to access Contacts

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