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How to eject a disc that won't read from Macbook

I own a secondhand MacBook Pro (13-inch, Early 2011) and had no issue with placing my dvd inside of my disk player. However it wouldn't read and all I got was an empty file in my finder with the title "Remote Disk". I kept using the eject option and followed tips such as the command E method, holding down the button after the reset chime, drutil eject command and using a piece of paper to try and get it out but all have failed. Are there any other options before I send it off to get fixed?

Windows

Posted on Jan 25, 2023 12:39 PM

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Question marked as Best reply

Posted on Jan 25, 2023 12:45 PM

yasminleticia wrote:

I own a secondhand MacBook Pro (13-inch, Early 2011) and had no issue with placing my dvd inside of my disk player. However it wouldn't read and all I got was an empty file in my finder with the title "Remote Disk". I kept using the eject option and followed tips such as the command E method, holding down the button after the reset chime, drutil eject command and using a piece of paper to try and get it out but all have failed. Are there any other options before I send it off to get fixed?


It sounds like you covered many options—


here is my list:


-dragging and dropping the icon for the CD into your trashcan


- Restart the computer and after the chime (older computers) press and hold down the left mouse button until the disc ejects.


- Press the Eject/Esc button on your keyboard.


- Click on the Eject button in the menubar, Finder>File>Eject


- Press Command E


- Open the Terminal application in your Applications/Utilities folder. copy & paste the following:

/usr/bin/drutil eject



If all this fails then try this:


- Boot the computer into single user mode (hold down Command S through the boot process)—

at the prompt copy & paste:

/usr/bin/drutil eject


Restart the computer enter reboot at the prompt or shutdown

- restarting hold down the trackpad button


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2 replies
Question marked as Best reply

Jan 25, 2023 12:45 PM in response to yasminleticia

yasminleticia wrote:

I own a secondhand MacBook Pro (13-inch, Early 2011) and had no issue with placing my dvd inside of my disk player. However it wouldn't read and all I got was an empty file in my finder with the title "Remote Disk". I kept using the eject option and followed tips such as the command E method, holding down the button after the reset chime, drutil eject command and using a piece of paper to try and get it out but all have failed. Are there any other options before I send it off to get fixed?


It sounds like you covered many options—


here is my list:


-dragging and dropping the icon for the CD into your trashcan


- Restart the computer and after the chime (older computers) press and hold down the left mouse button until the disc ejects.


- Press the Eject/Esc button on your keyboard.


- Click on the Eject button in the menubar, Finder>File>Eject


- Press Command E


- Open the Terminal application in your Applications/Utilities folder. copy & paste the following:

/usr/bin/drutil eject



If all this fails then try this:


- Boot the computer into single user mode (hold down Command S through the boot process)—

at the prompt copy & paste:

/usr/bin/drutil eject


Restart the computer enter reboot at the prompt or shutdown

- restarting hold down the trackpad button


How to eject a disc that won't read from Macbook

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