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Not receiving Apple receipt emails

Just noticed that I haven't been receiving Apple receipts in my emails since March 2021. I have consistently used the same .mac email as my Apple ID for years. I can see the charges in my iTunes account settings, and I can even click on "Resend receipt" but nothing happens. (Obviously, I'm also getting billed on my credit card as well.) I am not receiving the email receipts.

It's just very difficult to print the receipts for invoicing/PO purposes from my iTunes account. Apple should have at least have a "Print Receipt" or "Download PDF of Receipt" option in iTunes Store account settings. Highly annoying.

Posted on Jan 25, 2023 3:24 PM

Top-ranking reply

Raicya

Level 10

209,157 points

Posted on Jan 26, 2023 4:16 AM

Get more help and assistant from Apple directly, see Contact Apple for support and service -> Contact Apple for support and service – Apple Support (UK)

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Not receiving Apple receipt emails

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