Ventura 13.2 no longer recognizes Pioneer BDR-XD07UHD as an optical drive

The system is an Intel iMac that was just upgraded to 13.2. After updating to Ventura 13.2, the Pioneer BDR-XD07UHD blu ray drive is no longer recognized by MacOS as an optical drive. The drive was recognized correctly and worked correctly immediately prior to upgrading from 13.1 to 13.2.


I've also checked a second BDR-XD07UHD drive on the iMac, and neither is recognized as an optical drive. I've just tested both drives with an M1 Air running 13.1, and an Intel Air running 12.6.2. Both OSs recognize the drive as an optical drive, and work correctly,


Back to the 13.2 iMac system, the drive is seen on USB:


Pioneer Blu-ray Drive:

  Product ID:	0x017a
  Vendor ID:	0x08e4  (Pioneer Corporation)
  Version:	1.00
  Serial Number:	1401081112800243
  Speed:	Up to 5 Gb/s
  Manufacturer:	Pioneer Corporation
  Location ID:	0x00200000 / 3
  Current Available (mA):	900
  Current Required (mA):	8
  Extra Operating Current (mA):	0


Interestingly, if I connect the USB device to a parallels VM running Windows on the iMac, the drive is seen as an optical device and functions correctly from within Windows.


However, if I connect the USB device to a parallels VM running MacOS 13.2, the drive is seen on the USB but is still not seen as an optical device.


Looks like a regression in MacOS 13.2.

iMac (24-inch, M1, 2021, 2 ports)

Posted on Jan 25, 2023 3:56 PM

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Question marked as Top-ranking reply

Posted on Feb 16, 2023 11:06 PM

I returned home this evening and tested with 13.2.1. It appears that the regression has been addressed. Optical drives are again being recognized as they should by MacOS.


I note also that Pioneer has updated their notice to indicate that Apple has addressed the issue, and recommend everyone update to 13.2.1.

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105 replies

Jan 26, 2023 1:01 PM in response to dennypage

Same issue for me with a BDR-XD07TS.


Got in touch with Apple support and they asked me to consult https://pioneer.jp/support/download/index-e.html to try to solve the issue.


Strangely enough the drive is listed in the system report (USB section) but not in Disk Utility. When launching the firmware updater, it does not see the drive, so cannot update it.


Had a friend of mine kindly update the drive to latest firmware from Panasonic on a Windows machine, but still not working after applying the update.


I can confirm it was working with 13.1.


Got 4 different drives, manufactured between 2019 and 2021 and none of these do work.

Jan 27, 2023 6:42 PM in response to dennypage

I have the issue and reported it to Apple earlier than most of the reports came in. If you are having this issue, I highly recommend filing a report through the "Feedback Reporter" app. Apple generally does not read these forums and will not know how widespread the issue is unless you file a report. Frustrating, I know, but that's just how it works unfortunately.

Jan 28, 2023 8:41 AM in response to VikingOSX

VikingOSX wrote:

Apple is not responsible for Pioneer drive compatibility, it is Pioneer's responsibility. Somebody just wanted to get you off the phone or chat session by pointing at Apple.


Of course Apple is responsible. And Apple will tell you that. A prior known working configuration that unintentionally stopped working with the MacOS 13.2 release. This is a simple regression in MacOS, not the result of a change by Pioneer. I expect that Apple will own the issue, and fix it, because that's what a good vendor does.

Feb 2, 2023 4:09 PM in response to dennypage

Just got off the phone with Apple Support (2/2/22). They directed me to this discussion. I upgraded my 2017 iMac directly from Big Sur to 13.2, and found that my Pioneer BDR-XD08S wouldn't mount or even show up in Disk Utility. Pioneer advised me to take it up with Apple... The upshot (per Apple Support) is that the problem may be resolved with 13.3, or Pioneer might come up with an updated driver-- or maybe somebody in this discussion will chime in with a solution. Fortunately for me, my BR drive isn't mission-critical, so I can wait a month or two without too much angst. Otherwise, I guess I'd just have to go out and buy myself another Blu-Ray.

Jan 26, 2023 3:23 PM in response to VikingOSX

I have to disagree with you here. In my experience with customer support, the "me to" posts raise the visibility of a defect, and help communicate the breadth of impact from the it. Vendors always pay more attention to defects that have wider impact. That's a simple fact of life in vendor support.


As to approaching Pioneer about fixing this... doubtful outcome at best. This seems to be a clear regression in MacOS between 13.1 and 13.2. The value I would see in approaching Pioneer on this matter is that they might in turn raise the visibility of the issue with Apple.

Jan 30, 2023 9:46 AM in response to dennypage

It appears that Pioneer has released new MacOS firmware for several of the newer models. If any of you are having trouble with the BDR-X13U-S or X13UBK, I'd go check out the Pioneer firmware page.


My troubleshooting call today with Apple Support involved a lot of program uninstallation and testing. No changes to report. I am going to create a fresh 13.2 APFS boot volume sometime this week if I can find the time and test the drive from scratch (hopefully removing all doubt that it is an issue with the 13.2 update). Fingers crossed that Pioneer sorts it out via firmware update before I even have to get around to that though.

Feb 5, 2023 3:31 AM in response to hueyo

Yeah, coming back to 13.1 isn't an option I'd take. First, its not like you'd be still on Monterey so you could get the future security updates, so reverting to 13.1 means you'll be stuck on this version without any security updates hoping the fix will come sooner than later. Second, the trouble to go back isn't worth the time you'll waste doing it considering a fix is probably coming in the coming weeks.


Unless you use your drive every single day and can't live without it, I'd just stay on 13.2 and wait at this point. The poineer advice is just useful if you're still on 13,1 and didn't update yet, so yeah, if someone is in this position, I'd recommend to just stay there and wait, otherwise, I'd not recommend to reverting back just for this - at least if you're still wanting to stay on Ventura.

Feb 18, 2023 12:06 PM in response to dennypage

I was/am having the same problem with my Verbatim and Dell USB External DVD/CD Writers not working on 13.2 and saw those with a pioneer drive not being recognised also. Seeing people now say it works in 13.2.1 got my excited but after updating to this and then trying my 2 optical drives again I’ve still got the same problem. The prompt comes up to allow the usb accessories which I do but then nothing. Both drives also just blink the led light continuously and they make a tick noise with the light too. Both drives function fine on a windows laptop I have. I’m trying this on my new MacBook Pro 14” M2 2023. Seriously strange. Every other usb device I have works perfect. SanDisk SSD for example.

Mar 18, 2023 6:44 AM in response to CypressVH

Forgot to mention previously that my tech support from Verbatim which confirmed the Hitachi-LG drives installed in their external DVD writers aren’t working directly to a usb-c port on MacBook Pro M2 with Ventura 13.2.1 but only through a usb 3 hub first, also confirmed that their external Blu-Ray writers now work ok because they are installed with Pioneer drives.


So there is still definitely a compatibility bug with accepting Hitachi-LG drives directly connected at least. Perhaps other drive manufacturers too I don’t know. Be interesting to know what drive is installed on your external usb optical disc CypressVH. Only way I found out with my verbatim drive what was inside was by connecting to an old windows pc and seeing what it was in device manager.

Mar 28, 2023 1:43 PM in response to hueyo

Update: After rebooting recently, I found my external drives (Pioneer BDR-XD08S Blu-Ray, and two Western Digital hard drives) once again weren't mounting. I remembered that my new Wacom Intuos Pro tablet had thrown a "Touch On" alert up on my screen when the externals reappeared before, so I tried unplugging & replugging the tablet and, lo & behold, all three external drives mounted! I haven't explored the situation any further yet, but I thought I'd go ahead and file this report.

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Ventura 13.2 no longer recognizes Pioneer BDR-XD07UHD as an optical drive

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