Ventura 13.2 no longer recognizes Pioneer BDR-XD07UHD as an optical drive

Same Problem here. With my Pioneer BDR-XS07TUHD (actual Firmware 1.2 from 12-2022) MacOS stopped recognising any media just after upgrading to 13.2 on both my Intel MacMini (2018) and my Intel macbook pro (2018).

Like I said in my post above, silicon macs are affected as well and it seems even worse with USB HDDs and SSDs not recognized as well as optical drives. Go to the MacRumors forums and there's a thread talking about this.

Here's the link https://forums.macrumors.com/threads/macos-ventura-13-2-bug-fixes-changes-and-more.2378022/

I have the issue and reported it to Apple earlier than most of the reports came in. If you are having this issue, I highly recommend filing a report through the "Feedback Reporter" app. Apple generally does not read these forums and will not know how widespread the issue is unless you file a report. Frustrating, I know, but that's just how it works unfortunately.

Have you ever gotten anything done by submitting feedback/suggestions? No. None of us ever have.

So, here’s an obvious question: If they don’t read them, and nothing ever comes out of providing feedback, why does the feedback site exist?

Better question: Why do you think Apple places this glaring wall between their development apparatus and their end users? This wall where we can emote, and they can easily ignore it.

Because—this is exactly the way they want it; they don’t develop products for us. They don’t see us as their customers.

We’re merely consumers; their customers are stockholders, distributors, resellers, and businesses with large contracts and enterprise site licenses. That’s the problem with these oversized tech giants who have come to exist in the absence of sensible antitrust legislation.

Pioneer seem to be conscious of the issue. Their product page for my BDR-XD07TB drive (https://pioneer-blurayodd.eu/products/bdr-xd07tb/index.php) now carries the following note:

We have confirmed that our drives are not recognized by macOS Ventura 13.2 released by Apple on January 23. We are currently investigating this symptom. We would like to ask our customers who are using our drives to refrain from updating to macOS Ventura 13.2.

So we can only hope that their investigations will involve some liaison with Apple, which is probably our best hope of a fix in the near future (whether issued by Apple or Pioneer).

Based on an initial follow up response I received from Apple support, it appears that they are also aware of the issue. I received this note from my Apple Support Tech, "I received the response we were looking for, and was hoping to catch you sooner," and the response I was looking for was that engineering was aware of an issue introduced in Ventura 13.2, but I won't be able to confirm the actual details of the follow up until Monday.

As for Feedback Assistant, it can't hurt to submit a ticket. The support tech was able to see my feedback ticket on his end. Although his and my understanding of Feedback Assistant is that it is generally used for reporting on OS updates that are still in beta. Personally, I think the more helpful thing would be to try and get a tech on the phone.

The only way to get this problem solved, whether it is through Apple or through Pioneer updating its firmware, is by reporting the problem to each company. Clearly, Pioneer is aware of the issue now according to prvincent, and Apple is aware of the issue based on the tickets some of us have submitted. If you want to scream into the void or tell us whose problem it is, fine, but that doesn't help any of us get any closer to a solution.

It appears that Pioneer has released new MacOS firmware for several of the newer models. If any of you are having trouble with the BDR-X13U-S or X13UBK, I'd go check out the Pioneer firmware page.

My troubleshooting call today with Apple Support involved a lot of program uninstallation and testing. No changes to report. I am going to create a fresh 13.2 APFS boot volume sometime this week if I can find the time and test the drive from scratch (hopefully removing all doubt that it is an issue with the 13.2 update). Fingers crossed that Pioneer sorts it out via firmware update before I even have to get around to that though.

I do not. Since this is such a new bug, I doubt a master list has been released yet. On Pioneer's website, they are recommending that you do not update to 13.2, so I'm not sure the new firmware is even related to this issue.

Same problem here with a 2018 BDR XS06.

Firmware update from Pioneer can't work since it does not see the drive...

Reverting to MacOS 13.1 and wait for a potential firmware update is not an attractive solution :-(

Hopefully Apple can issue a patch that will fix it.

Just got off the phone with Apple Support (2/2/22). They directed me to this discussion. I upgraded my 2017 iMac directly from Big Sur to 13.2, and found that my Pioneer BDR-XD08S wouldn't mount or even show up in Disk Utility. Pioneer advised me to take it up with Apple... The upshot (per Apple Support) is that the problem may be resolved with 13.3, or Pioneer might come up with an updated driver-- or maybe somebody in this discussion will chime in with a solution. Fortunately for me, my BR drive isn't mission-critical, so I can wait a month or two without too much angst. Otherwise, I guess I'd just have to go out and buy myself another Blu-Ray.

Yeah, coming back to 13.1 isn't an option I'd take. First, its not like you'd be still on Monterey so you could get the future security updates, so reverting to 13.1 means you'll be stuck on this version without any security updates hoping the fix will come sooner than later. Second, the trouble to go back isn't worth the time you'll waste doing it considering a fix is probably coming in the coming weeks.

Unless you use your drive every single day and can't live without it, I'd just stay on 13.2 and wait at this point. The poineer advice is just useful if you're still on 13,1 and didn't update yet, so yeah, if someone is in this position, I'd recommend to just stay there and wait, otherwise, I'd not recommend to reverting back just for this - at least if you're still wanting to stay on Ventura.

Got a follow up call today from Apple Tech support. They basically told me that it was Pioneer's problem to solve at this point. I may give Pioneer another call now that they have already publicly acknowledged the issue.

Just thought you would all like to know.

My opinion, if related to pioneer only, why no connection issues before 13.2 but everyone get problem after update to 13.2? (since Pioneer no driver needed in Mac OS, and most people do not need to update pioneer firmware)

I agree with you that this is an issue that Apple introduced, and so it should be on them to remedy. Pioneer apparently employs the plug and play drivers included with MacOS, so there shouldn't be an issue with the devices talking to one another.