Pinch to Crop Wallpaper... still not working

This looks like it has been a problem for a while. My wallpaper had changed on its own, not sure what happened. I dug up the photo I've used for years on my iphones and when I try to 'pinch to crop' it simply doesn't work. It just reverts back to its full size. Any ideas?


I'm using most current software.

iPhone 13

Posted on Jan 25, 2023 6:13 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 23, 2023 2:53 PM

This actually worked. It isn't very intuitive that you need to hold the resized image based on the pinch gesture and then click the done button.

33 replies

Sep 18, 2023 3:40 PM in response to Smorticula

I have done about ten of these now on my iPhone 11 Pro Max.  I got about six (6) usable wallpapers.  In your case, this is what I would try: erase the wallpaper that is screwed up.  Make sure it is gone everywhere espec from the cloud. Then go back to the original foto (download it again) and start over.  I am waiting (without much hope) to see if iOS17 does anything to help with this disgraceful situation. 

 

After that just keep trying.  On some of them it will take ten or more attempts to get a usable

wallpaper.  For my best one (yes, just one), the setting to put the picture in front of the text (which really looks good) actually worked (was not greyed out) but I could never get it to work on any other image.

 

Jan 28, 2023 9:16 AM in response to Smorticula

Hey there Smorticula,


We'd like to help answer your two questions about the wallpaper as best we can. Let's start with ruling out some possible causes to what's happening, along with confirming more details to better understand what you're asking:


  1. What exactly did you mean by the wallpaper 'changed on its own'? The more details you provide, the better we'll understand what you meant.
  2. Reading the Pinch to Crop feature when customizing your wallpaper, you mentioned it's 'not working', but what exactly occurs when you try pinching both ways(inwards and outwards)? We're trying to determine what exactly doesn't work when you try this, or does it not respond whatsoever when you pinch it either way?
  3. Sometimes unexpected behavior can be resolved with a restart: Restart your iPhone
  4. Since you have a compatible iPhone model, the latest version is iOS 16.3. You can verify this within Settings > General > About. In case you needed it, this link shows how to first back up, then Update your iPhone or iPad.


Cheers!

Mar 13, 2023 1:43 PM in response to Mrsalesco46

Thank you for bringing up this issue and would like to add to this thread - when my photo opens in the Photo app, it fits in the phone's screen nicely. When chosen as a wallpaper on lock screen or otherwise, it enlarges and the pinch to crop may bring it back to normal size (after many attempts) or keeps it too large to use. Ultimately I would like to 'pinch to crop' to make the image(as seen in the photo app) a bit smaller so it fits in line with or under the clock or other lock screen widgets.

Thanks - look forward to a solution if its out there!

Jun 25, 2023 8:24 AM in response to stanbudbea67

Not at all. This is incredible simple and basic. The fact that we have to ask for that is mind blowing. Why even have a feature that automatically zooms in when it’s not asked for. I want the ENTIRE picture on my wallpaper not a section. Why not put the option to turn the zoom OFF or actually make it customizable so I’m not forced to zoom in on a portion of a picture?? Unreal

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Pinch to Crop Wallpaper... still not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.