Ventura 13.2 File Sharing broken

After the update to Mac OS Ventura 13.2 none of my Macs are unable to access each others' files. I am using iMacs, Macbook Air M2 and MacMini M1 on my network and everything was working flawlessly for years until this update (including latest additions of MBAir M2 and MMini M1).

The said, affected machines are still able to access the files on other Macs, on the same network, that have previous versions of Mac OS.


Sometimes, after turning off File Sharing and restarting the machines and turning back on File Sharing I am able to access the shared folders on internal SSD, but never on external disks. All of these external disks I've been using all the time shared between all of the machines.


Anyone?


I reported this, presumable, bug to Apple.

MacBook Air (M2)

Posted on Jan 26, 2023 4:03 AM

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Posted on Feb 7, 2023 1:46 AM

Just to share what helped for me:

Symptom:

  • No connection, always the "Beachball", no backups possible

Setup:

  • Use Mini M1 as a server (with several external NVMe disks shared)
  • Connection with several MBPs (all M1) - Use Carbon Copy Cloner for automated Backups
  • All Ventura 13.2


First I tried to fix it with the solutions mentioned here

  • Stop - reboot - start file sharing of M1 Server again -> not solved
  • Eliminating custom icon on top-level -> not solved
  • Tried to renew connection to the server via SMB://10.... (Server IP) -> not solved


Finally I remembered that I also have a Raspberry pi 4 which is connected via CIFS to the Mac mini (also for backing up files)


Then I tried to connect my MacBookPro with CIFS instead of SMB - I entered cifs://10..... (Server IP).

E voila since then it was possible to reconnect to the MacMini Server. I reconnected all laptops using cifs:// and the connection is up and running - I know cifs is more or less an outdated dialect of SMB - but hey, who cares. I was able to backup 45GB file via (Gigabit LAN) within 9 minutes, so performance seems OK.


Until then the system is up and running (since Sun., 5th) Don't know if "CIFS" was the key (or a combination of everything I tried), but it seems that this solves currently my situation until Apple will come up with an official solution.

I will observe it and give an update if something changes


Br

-T

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171 replies

Feb 28, 2023 10:42 AM in response to chadfromlymington

I am trying to follow your instructions but a bit confused about step #7, you say "- go back into screen sharing and remove desktop from list of folders shared (disconnect users with 0 time if you didn't do so already)"


Do you mean go back into file sharing? Assuming yes, after I deleted the desktop folder as a choice and log in from another Mac I just get screen sharing again.


What am I doing wrong?

Mar 4, 2023 8:08 AM in response to VLedergrant

when I dared mention that someone posted about this issue in Reddit. That didn't go over well with him.

I don't get this. Any kind of discussion of bugs, especially crippling SNAFUs like this, is good for support/engineering/Apple. That it happens in the first place and there is no QM on this, has not been caught in the Betas is a big problem, but the discussion – and Reddit from what I can see is very quick and on the ball in this regards – is super-important for catching messes like these.

It is super strange that support, not only Apple, tries to deflect and put you on the defensive instead of handling the problem, owning it and helping you as a paying customer.


Most people here sound like power users that have multiple machines affected, so it got to the core of Apple @work with creative professionals. You do not have these troubles with one MBA, you gave it with MacPros, Studios, iMac/Pros etc. Which is a group of users I'd take rather serious as support. This is not the «did you try a different cable?» crowd. You mentioning Reddit etc is helping him escapalate and understand the problem.

Mar 4, 2023 8:10 AM in response to mxyzptlkQC

It will take some time to sort it out.


Here is the thing: Nobody has the time. This is not some minor cosmetic bug. This is whole networking workflows breaking down. My whole team has no access to the archive of projects, to the photo- and video-library etc. You can solve some of that trouble via Dropbox, but is a massive pain in the *** when you talk about 32TB data that has become inaccessible.

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Ventura 13.2 File Sharing broken

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