iCloud subscription

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Level 1

8 points

iCloud subscription

I can't find my iCloud subscription: it's not listed in iTunes or App Store under my AppleID, nor in iPhone Settings/Subscriptions.

iMac 27″, macOS 13.1

Posted on Jan 26, 2023 8:01 AM

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Answer 1

Top-ranking reply

Limnos

Level 10

426,809 points

Jan 26, 2023 8:06 AM in response to Tim'oZ

Use this shortcut to jump to the section about what to do if you can’t find a subscription. --> If you want to cancel a subscription from Apple - Apple Support (Ignore the bits about canceling if this is not what you wish to do.)

Are you a member of a Family sharing group and another person is sharing a family level subscription?

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Answer 2

Tim'oZ Author

Level 1

8 points

Jan 26, 2023 1:21 PM in response to Limnos

I have found the iCloud subscription accessible through my iCloud account profile in Settings (desktop Mac), so it is no kind of problem. I just find it odd the don't show up on my iPhone as well.

Thanks for your help, Limnos.

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Answer 3

Limnos

Level 10

426,809 points

Jan 26, 2023 8:03 AM in response to Tim'oZ

Do you have another Apple ID?

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Answer 4

Limnos

Level 10

426,809 points

Jan 26, 2023 8:26 AM in response to Tim'oZ

If none of the suggestions worked then contact Apple Apple Support

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Answer 5

Tim'oZ Author

Level 1

8 points

Jan 26, 2023 8:12 AM in response to Limnos

The receipt shows the correct email address for my AppleID; the payment (through a credit card account) shows as Apple.com. So, this is really puzzling, as the iCloud purchase is not through some third party vendor.

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Answer 6

Tim'oZ Author

Level 1

8 points

Jan 26, 2023 8:03 AM in response to Limnos

No, just the one.

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iCloud subscription

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