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Why my apple tv 4k does not have a app store


I bought this Apple TV in around 2020 and lost the original remote. I just purchased the new Siri Remote and reset the TV, but there is no App Store on the newly settled system. Moreover, when I said “can you open the App Store”, Siri said,

then I clicked on the “Search on the App Store”, nothing happened, and Siri disappeared.


then I said, can you help me find a App Store?

Apple TV 4K, tvOS 16

Posted on Jan 26, 2023 6:07 PM

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Question marked as Top-ranking reply

Posted on Jan 26, 2023 6:15 PM

If you’re in a country where Apple offers content, and have tried a factory reset, and have not resolved this issue, contact Apple Support.


Availability of Apple Media Services - Apple Support


Reset or restore your Apple TV to its factory settings - Apple Support


Apple Support


1 reply

Why my apple tv 4k does not have a app store

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