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Background screen while call

Hi, After 15.7.3 update the background screen while calling is changed in my phone. Earlier it used to be the default one. But now while receiving or making a call my background screen changes to a pink like- Please see the attached screen.

iPhone SE

Posted on Jan 26, 2023 6:28 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 27, 2023 12:30 AM

That suggests a serious fault in the hardware, but there are things you can do before arranging a repair.

First thing I advise is to try a Forced restart

Force restart iPhone – Apple Support (UK)

If no better you could Backup, restore to factory, maybe set up without restoring backup and test at that point,, then erase again and restore from the backup:-

(If the phone needs attention you will have to do this anyway)

See here for the resources you need. Allow a couple of hours:

How to back up your iPhone, iPad, and iPod touch - Apple Support

Restore your iPhone, iPad, or iPod to factory settings - Apple Support

Restore your iPhone, iPad, or iPod touch from a backup - Apple Support


Otherwise arrange a repair

Click here > https://support.apple.com/iphone/repair/service

Or

Click here > Contact - Official Apple Support

Anything other than Screen or Battery may be a replacement phone and the price is in the article under "Other damage"

See also: Get your iPhone, iPad, or iPod touch ready for service - Apple Support


2 replies
Question marked as Top-ranking reply

Jan 27, 2023 12:30 AM in response to ARUNPRIA

That suggests a serious fault in the hardware, but there are things you can do before arranging a repair.

First thing I advise is to try a Forced restart

Force restart iPhone – Apple Support (UK)

If no better you could Backup, restore to factory, maybe set up without restoring backup and test at that point,, then erase again and restore from the backup:-

(If the phone needs attention you will have to do this anyway)

See here for the resources you need. Allow a couple of hours:

How to back up your iPhone, iPad, and iPod touch - Apple Support

Restore your iPhone, iPad, or iPod to factory settings - Apple Support

Restore your iPhone, iPad, or iPod touch from a backup - Apple Support


Otherwise arrange a repair

Click here > https://support.apple.com/iphone/repair/service

Or

Click here > Contact - Official Apple Support

Anything other than Screen or Battery may be a replacement phone and the price is in the article under "Other damage"

See also: Get your iPhone, iPad, or iPod touch ready for service - Apple Support


Background screen while call

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