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My doorbell camera is not connecting

Door bell camera isn’t working

iPhone 13, iOS 16

Posted on Jan 26, 2023 7:14 PM

Reply
3 replies

Jan 26, 2023 7:42 PM in response to natesia224

natesia224 Said:

"My doorbell camera is not connecting: Door bell camera isn’t working [...]They have been contacted thought it might of been something with my iPhone"

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Is this setup through WiFi?

If so, troubleshoot the iPhone's WiFi...


Troubleshooting iPhone WiFi not Working:

Try The Following the the Order Provided:


I. Start Here: If your iPhone, iPad, or iPod touch won’t Connect to a Wi-Fi Network - Apple Support


II. What Else to Try:

A. Restarting the iPhone:

If any changes were made (i.e. Installed Apps), then Settings (i.e Wf-Fi), may have become manipulated technically. So, try restarting the iPhone:

  1. Go To: Settings
  2. Tap: General
  3. Tap: Shut Down
  4. Slide: Your Finger to the Right


B. Disable Cellular:

Try disabling Cellular, and using Wi-Fi instead, seeing if that makes all the difference. Cellular always overrules Wi-Fi.


C. Try manually restarting your iPhone:

  1. Go To: Settings
  2. Select: General
  3. Scroll to: the Very Bottom
  4. Select: Shut Down
  5. Slide Finger: to the Right
  6. Wait: 30 Seconds
  7. Power One: the iPhone
  8. Try this Once More

My doorbell camera is not connecting

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