Purchase date not validated

I purchase a inactive intact macbook air few days ago and whenever I check for the validation they are showing me this, I tried to update the date but they said “We're sorry, but we are unable to validate your date of purchase. Please contact Apple Support” I tried to contact with support but they want to call me but currently I am in bangladesh and there’s no Bangladeshi phone number option! What should I do now? Please try to give some solutions…

MacBook Air, macOS 13.2

Posted on Jan 26, 2023 9:51 PM

Reply
1 reply

Jan 26, 2023 10:00 PM in response to eshikarhea

eshikarhea wrote:

I purchase a inactive intact macbook air few days ago and whenever I check for the validation they are showing me this, I tried to update the date but they said “We're sorry, but we are unable to validate your date of purchase. Please contact Apple Support” I tried to contact with support but they want to call me but currently I am in bangladesh and there’s no Bangladeshi phone number option! What should I do now? Please try to give some solutions…
https://discussions.apple.com/content/attachment/5bc0eff4-c8c4-4e41-bd85-d926bc936e16
https://discussions.apple.com/content/attachment/daf044dc-815a-4e9f-8b63-99615e5917dc


Correct the purchase date or expiration date for your ...

About the purchase date or expiration date for your AppleCare agreement - Apple Support




receipt—


If you purchased your Mac from Apple, you can request a receipt from the retail location.


Check your email for a copy of the receipt. Here’s how to locate the Apple Store and their contact information: Apple Store - Find a Store - Apple Apple Store - Find a Store - Apple


If your purchase was made at the Apple Online Store, please view the section titled “View or Print Invoice” here: Viewing & Changing Orders - Shopping Help - Apple Viewing & Changing Orders - Shopping Help - Apple


If your mac was purchased from an Apple Authorized Reseller, it is recommend contacting them directly for a receipt.




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Purchase date not validated

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