Having issues getting my Mediacom email account to update on my iPhone and iPad

Hello RJ5526,

Thank you for reaching out to Apple Support Communities.

Have you reached out to your email provider? If not, you can try that next:

"Contact your email provider or system administrator

1. Contact your email provider or check their status webpage to see if there's a service outage. 
2. Ask your email provider or system administrator if you turned on any security features or restrictions, like two-step verification, for your email account. You might need a special password or may need to request authorization from your email provider to send and receive email on your device.
3. Check your email account settings with your email provider or system administrator to make sure that they're correct."

More details can be found here: If you can't receive email on your iPhone, iPad, or iPod touch

If the issue persists, it may be best to reach out to Apple and continue working with them on this issue.

You can do so by going to Get Support

Cheers!

RJ5526,

As you're receiving the error "The IMAP server "mail.mediacombb.net" is not responding." it appears the issue is with the mail providers server.

To further isolate you can be sure your devices are connected to a known working Wi-Fi network before attempting to access that account. Connect to Wi-Fi on your iPhone, iPad, or iPod touch - Apple Support

Additionally, you can test with a different email account like iCloud or another third party.

Either way, glad to hear you were able to resolve the issue. If you need help with this issue in the future, reach out to Apple Support directly.

Contact - Official Apple Support

Contact Apple for support and service - Apple Support

Cheers.