iPad A1460 won't connect to wifi

Question

iPad A1460 won't connect to wifi

I have an old iPad with cellular and wifi (Verizon) model A1460, no longer connect to a Verizon account. It is on version 10.3.4

I know it's limited with regard to iOS updates but it will no longer connect to wifi. I tried disabling the 5gHz band on my Eero but that doesn't help. Tried putting Eero into legacy mode (turning off 6E), no luck there.

I finally was able to connect to internet via bluetooth hotspot with my iPhone and was able to turn off Find My and completely reset the iPad to factory. Still will not connect to WiFi.

Is it possible that the wifi radio is just shot?

iPad (4th gen) Wi-Fi + Cellular

Posted on Jan 27, 2023 1:56 PM

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Answer 1

LotusPilot

Level 10

303,680 points

Jan 27, 2023 3:35 PM in response to Michael Goldman

This support page may be helpful with initial troubleshooting of WiFi connection difficulties:

If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support

…and here - although, given your description, these settings may be beyond your control:

Recommended settings for Wi-Fi routers and access points - Apple Support

Perhaps consider that the WiFi network, to which you are attempting to connect, may require support for security features that are not supported by older versions of iOS.

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Answer 2

Jan 27, 2023 3:43 PM in response to LotusPilot

Thanks. You bring up a good point that I overlooked. The Eero is using WPA3. I will try turning that off as that may be the issue.

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Answer 3

LotusPilot

Level 10

303,680 points

Jan 27, 2023 3:47 PM in response to Michael Goldman

Your iPad4 definitely does not support WPA3.

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iPad A1460 won't connect to wifi

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