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My camera is blinking and won’t take picture. Cannot scan code. Only can screenshot.

I have IPro 13 Max. My camera is blinking and won’t take a picture. I can Only screenshot. I also can’t QR scan

iPhone 13 Pro Max, 16

Posted on Jan 27, 2023 8:49 PM

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Question marked as Best reply

Posted on Jan 27, 2023 9:06 PM

The camera is not used for a screen shot but the camera is used for taking pictures and scanning QR codes.


(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


(2)  If the above does not work then - it may be a good idea to get your iPhone examined at the Apple Store or at an Authorized Service Center for further diagnosis and a resolution.


Axel F.


Axel F.

2 replies
Question marked as Best reply

Jan 27, 2023 9:06 PM in response to irvinette

The camera is not used for a screen shot but the camera is used for taking pictures and scanning QR codes.


(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


(2)  If the above does not work then - it may be a good idea to get your iPhone examined at the Apple Store or at an Authorized Service Center for further diagnosis and a resolution.


Axel F.


Axel F.

Jan 27, 2023 9:39 PM in response to irvinette

First, try ➢ this helpful guide for a possible solution.


If that didn’t help, then I recommend service.


Service Checklist:



Click ▶︎ Get started with camera service. ⚛️



Need more help?


Click ▶︎ Check Repair Status. 🔧

My camera is blinking and won’t take picture. Cannot scan code. Only can screenshot.

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