Save file corrupted

Hello Jeffwiratama,

Is the app not working properly? If so, then you'd want to take these related steps to try to solve it: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support

If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open

If an app on your iPhone or iPad doesn't work as expected, try this.

1. Close and reopen the app

Force the app to close. Then open the app to see if it works as expected.

2. Restart your device

Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.

3. Check for updates

To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.

4. Delete the app, then redownload it

Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed.

Get more help

- If the App Store itself is not responding, contact Apple Support for your iPhone or for your iPad.

- If you found the app on the App Store, contact the app developer. If the app is made by Apple or came with your iPhone or iPad, contact Apple Support for your iPhone or for your iPad.

- If you bought the app recently and you no longer want it, you can also request a refund.

Contacting the developer of this app, may be your next step, if the issue is unresolved: How to contact an app developer However, they may be unable to restore this saved file.

You may have the option of restoring from a backup. Learn how here: Restore your iPhone, iPad, or iPod touch from a backup - Apple Support If you backed up using a computer. Keep in mind, doing this will restore all contents and settings back to that specific date/time from the backup. Meaning, anything from that date/time to now will be erased.

Let us know if this helps out, take care.